American Automobile Association (AAA) Customer Service Contacts

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American Automobile Association (AAA) is a federation of motor clubs throughout North America with each club (location) having it’s own executive leadership teams.

AAA is a privately held non-profit member association and service organization with over 60 million members in the United States and Canada.

Responsiveness rating

rating
3/5

What you need to know about American Automobile Association (AAA)

We receive many complaints about AAA. After this customer paid it directly it still charged her credit card and then refused to refund her. This customer did not receive a tour and was not refunded. Also, AAA charged the customer for a rental company bill and did not assist with resolution.

How to resolve a problem with American Automobile Association (AAA)

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

1000 AAA Drive
Heathrow, FL 32746
https://www.aaa.com


Phone Contacts

Main: (407) 444-8402
Toll Free: (800) 222-4357


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Margaret Pittelkow
Vice President, AAA Automotive
1000 AAA Drive
Heathrow, FL 32746
[email protected]

Secondary Contact
David Polansky
Senior Vice President of Administration and Chief Financial Officer.
1000 AAA Drive
Heathrow, FL 32746
[email protected]

Bryan Sander
Managing Director Member Experience
1000 AAA Drive
Heathrow, FL 32746
[email protected]

Chief Executive
Marshall L. Doney
President and Chief Executive Officer
1000 AAA Drive
Heathrow, FL 32746
[email protected]