Nordstrom is a fashion retailer offering clothing, shoes, and accessories for men, women, and children.
How to reach a person at Nordstrom
Main: (206) 628-2111
Customer Service: (888) 282-6060
Toll Free: (888) 282-6060
International: (319) 846-4140
Nordstrom Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Customer service resources
Contact the store manager at first to lodge a complaint using the online store directory. Then if necessary contact Nordstrom’s corporate offices at (206) 628-2111 and ask for the regional vice president’s contact information.
If the regional vice president can’t help then executive contact details are below. We list details for both Nordstrom and Nordstom Rack.
What you need to know about Nordstrom
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Nordstrom
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Norstrom encourage contact from their customers and has supplied contact details to us.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Nordstrom mailing address
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101
Nordstrom social media channels
Nordstrom executive customer service contacts
Primary Contact
Jim Gallagher
Vice President Customer Care
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101
Jim.Gallagher@nordstrom.com
Secondary Contact
Fanya Chandler
President
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101
fanya.chandler@nordstrom.com
Chief Executive
Pete E. Nordstrom
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101
Pete.Nordstrom@nordstrom.com
What others have to say about Nordstrom
Nordstrom has been very responsive to our requests for information.
Is Nordstrom a U.S.-based company?
Yes, Nordstrom is a fashion retailer based in the United States. Its headquarters are in Seattle, Washington.
What number do I call for a Nordstrom card?
If you need to get in touch with Nordstrom about its credit or debit cards, call (800) 964-1800.
How do I pay my Nordstrom bill by phone?
You can make a payment on your Nordstrom card by calling Nordstrom Credit Services at (800) 964-1800.
Which countries have Nordstrom stores?
Nordstrom has stores across the United States and ships internationally.
What is the phone number for Nordstrom Rewards?
If you have any questions about Nordstrom Rewards, call (888) 282-6060 from within the U.S. or +1-319-846-4140 from outside the country.
Can I shop at Nordstrom without my card?
Yes, it’s possible to shop at Nordstrom using various payment methods, including credit cards and cash, without a Nordstrom card.
Can I make a Nordstrom payment online?
Yes, you can make payments for Nordstrom purchases online by visiting its website or using its mobile app.
Does Nordstrom refund?
For eligible returns, Nordstrom offers refunds. Its return policy may vary depending on the item and purchase method.
Where are Nordstrom's headquarters located?
The corporate headquarters of Nordstrom are at 1600 Seventh Avenue, Suite 2600, Seattle, WA 981011.
What is the international number for Nordstrom?
The international number for Nordstrom is +1-319-846-4140.
How to get professional help with your Nordstrom problem
If you need help with Nordstrom, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
