Nordstrom, Inc. established in 1901, is a fashion retailer offering clothing, shoes and accessories for men, women and children.

It has 373 stores in 40 states and Canada. Of those, 122 are full-line stores in the U.S. and Canada, and 239 are Nordstrom Rack locations.  Contact details for Nordstrom Rack, as well as the online subsidiary HauteLook, can be found here.

Norstrom encourage contact from their customers and has supplied contact details to us.

1600 Seventh Avenue
Suite 2600
Seattle, WA 98101

Phone Contacts

Main: (206) 628-2111
Customer Service: (888)282-6060
Toll Free: (888) 282-6060
International: (319) 846-4140

Nordstrom Rack Customer Service:  (888)966-6283

Email Contacts

Customer Service Resources

Contact the store manager at first to lodge a complaint using the online store directory. Then if necessary contact Nordstrom’s corporate offices at (206) 628-2111 and ask for the regional vice president’s contact information.

If the regional vice president can’t help then executive contact details are below. We list details for both Nordstrom and Nordstom Rack.

Social Media Contacts


Executive Contacts

Primary Contact
Adam Drake
Senior Vice President Digital Operations
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101

Secondary Contact
James F. Nordstrom
EVP and President of Nordstrom Stores
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101

Geevy Thomas
President of Nordstrom Rack
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101

Additional Contact:

Michelle Haggard
Vice President, Regional Manager For Canada Stores

Chief Executive
See Notes Below
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101

Erik B. Nordstrom

Peter E. Nordstrom

What others have to say about Nordstrom

Nordstrom has been very responsive to our requests for information.

Last updated: January 29, 2020.

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