Holland America Customer Service Contacts

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Holland America Line is an American/British owned cruise line; a subsidiary of Carnival Corporation & plc. It has a fleet of 14 ships and offers approximately 500 sailings a year.

Responsiveness rating

rating
3/5

What you need to know about Holland America

We receive regular complaints about Holland America. Here's a case where the cruise line switched ports for one of its passengers. And here's another case in which Holland America refused to board a customer because of a paperwork problem. Recently, we also had a case involving a customer who had raw sewage in his cabin.

How to resolve a problem with Holland America

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

450 Third Avenue West
Seattle, WA 98119
https://www.hollandamerica.com/en_US.html


Phone Contacts

Main: (206) 281-3535
Toll Free: (800) 599-8256

General fax number: (206) 281-7110
Guest relations fax: (206)-301-5327


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Brett Swofford
Senior manager of guest relations
450 Third Avenue West
Seattle, WA 98119
907-278-8040
[email protected]

Secondary Contact
Gustavo Antocha
President, Holland America Line
450 Third Avenue West
Seattle, WA 98119
(206) 281-3535
[email protected]

 

 

450 Third Avenue West
Seattle, WA 98119

Also, try:

[email protected]

[email protected]

[email protected](305) 663-3387
(305) 790-1584
(404) 257-9064
(786) 391-1361
(305) 609-8723

Chief Executive
Jan Swartz
Group President of Holland America Group
450 Third Avenue West
Seattle, WA 98119
(206) 281-3535
[email protected]

[email protected]
[email protected]

+1 305-463-3000
+1 661-753-0000
+1 661-645-7156
+1 661-222-7786
+1 323-376-8097
+1 661-753-1850


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