Holland America Line is an American/British owned cruise line; a subsidiary of Carnival Corporation & plc. It has a fleet of 14 ships and offers approximately 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia — as well as unique voyages to the Amazon and Antarctica.
Responsiveness rating
What you need to know about Holland America
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Holland America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
450 Third Avenue West
Seattle, WA 98119
https://www.hollandamerica.com/en_US.html
Phone Contacts
Main: (206) 281-3535
Toll Free: (800) 599-8256
General fax number: (206) 281-7110
Guest relations fax: (206)-301-5327
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Michael Stendebach
Vice president, food, beverage and guest services
450 Third Avenue West
Seattle, WA 98119
[email protected]
Secondary Contact
450 Third Avenue West
Seattle, WA 98119
Gustavo Antocha
President, Holland America Line
450 Third Avenue West
Seattle, WA 98119
(206) 281-3535
[email protected]
Also, try:
Chief Executive
Jan Swartz
Group President of Holland America Group
450 Third Avenue West
Seattle, WA 98119
(206) 281-3535
[email protected]
[email protected]
[email protected]
+1 305-463-3000
+1 661-753-0000
+1 661-645-7156
+1 661-222-7786
+1 323-376-8097
+1 661-753-1850
