Palladium Travel Club

Palladium Travel Club is a vacation club loyalty program maintained by Palladium Hotels and Resorts. It offers access to over 8,000 resorts and locations worldwide.

Telephone
Customer service : 877) 296-9330
Customer service : 1 (877) 287-0724
Customer service : 01 (800) 836-7256
Customer service : +52
Customer service : 984-873-4801
Fax :+52-984-877-2120
Email
Mailing address
Carretera Chetumal Puerto Juarez, KM 256-100
Playa del Carmen, Mexico 77710
Website
palladiumtravelclub.com/en

What you need to know about Palladium Travel Club

We receive occasional complaints about Palladium Travel Club. After the customer requested to cancel the contract, the company denied her $8,174 refund. Also, this customer struggled to get out of her contract with the company.

  • Palladium Travel Club’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
  • You can resolve a problem with Palladium Travel Club with our insider guide or through its executive contacts.
  • Palladium Travel Club's customer service policies are standard. Here are our frequently asked questions about Palladium Travel Club.

How to resolve a problem with Palladium Travel Club

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Palladium Travel Club customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Alvaro Castrillo Espino
Operations Manager
Secondary
Raúl Benito García
Chief Operating Officer
Chief Executive
Abel Matutes Prats
Chief Executive Officer
34 97 131 38 11

Palladium Travel Club loyalty program

Main: (877) 296-9330

Toll Free: (877) 296-9330

Canada:  1 (877) 287-0724

Mexico:  01 (800) 836-7256

All other locations:  +52-984-873-4801

Fax:  +52-984-877-2120

info@palladiumtravelclub.com

https://www.palladiumtravelclub.com/en/

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Rate Palladium Travel Club

What you need to know about Palladium Travel Club

We receive occasional complaints about Palladium Travel Club. After the customer requested to cancel the contract, the company denied her $8,174 refund. Also, this customer struggled to get out of her contract with the company.

  • Palladium Travel Club’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
  • You can resolve a problem with Palladium Travel Club with our insider guide or through its executive contacts.
  • Palladium Travel Club's