Palladium Travel Club is a vacation club loyalty program maintained by Palladium Hotels & Resorts. It offers access to over 8,000 resorts and locations worldwide.
Responsiveness rating
What you need to know about Palladium Travel Club
We receive occasional complaints about Palladium Travel Club. After the customer requested to cancel the contract, the company denied her $8,174 refund. Also, this customer struggled to get out of her contract with the company.
How to resolve a problem with Palladium Travel Club
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Working hours (UTC/GMT -5 h):
Monday – Sundays 9:00 a.m. – 5:00 p.m.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
https://www.palladiumtravelclub.com/en/
Phone Contacts
Main: 1 877 296 9330
Toll Free: 1 (877) 296-9330
Canada: 1 (877) 287-0724
Mexico: 01 (800) 836-7256
All other locations: +52 984 873 4801
Fax +52 984 877 2120
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Jose Matheu
Director of Corporate Development
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
[email protected]
Secondary Contact
Felipe Martinez Verde
Chief Operations Officer America
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
Chief Executive
Abel Matutes Prats
Chief Executive Officer
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
34 97 131 38 11
[email protected]
Fax: 34 97 131 29 64
This contact was published on October 20, 2017 and updated on October 30, 2023.
