Palladium Travel Club Customer Service Contacts

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Palladium Travel Club is a vacation club loyalty program maintained by Palladium Hotels & Resorts. It offers access to over 8,000 resorts and locations worldwide.

Responsiveness rating

rating
3/5

What you need to know about Palladium Travel Club

We receive occasional complaints about Palladium Travel Club. After the customer requested to cancel the contract, the company denied her $8,174 refund. Also, this customer struggled to get out of her contract with the company.

How to resolve a problem with Palladium Travel Club

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Working hours (UTC/GMT -5 h):

Monday – Sundays 9:00 a.m. – 5:00 p.m.

 

Address

Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
https://www.palladiumtravelclub.com/en/


Phone Contacts

Main: 1 877 296 9330
Toll Free: 1 (877) 296-9330

Canada: 1 (877) 287-0724

Mexico: 01 (800) 836-7256

All other locations: +52 984 873 4801

Fax +52 984 877 2120


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter

 

 


Executive Contacts

Primary Contact
Jose Matheu
Director of Corporate Development
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
[email protected]

Secondary Contact
Felipe Martinez Verde
Chief Operations Officer America
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710

Chief Executive
Abel Matutes Prats
Chief Executive Officer
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
34 97 131 38 11
[email protected]

Fax: 34 97 131 29 64


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