Palladium Travel Club is a vacation club loyalty program maintained by Palladium Hotels & Resorts. It offers access to over 8,000 resorts and locations worldwide.
Responsiveness rating
What you need to know about Palladium Travel Club
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Palladium Travel Club
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Working hours (UTC/GMT -5 h):
Monday – Sundays 9:00 a.m. – 5:00 p.m.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
https://www.palladiumtravelclub.com/en/
Phone Contacts
Main: 1 877 296 9330
Toll Free: 1 (877) 296-9330
Canada: 1 (877) 287-0724
Mexico: 01 (800) 836-7256
All other locations: +52 984 873 4801
Fax +52 984 877 2120
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Jose Matheu
Director of Corporate Development
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
[email protected]
Secondary Contact
Felipe Martinez Verde
Chief Operations Officer America
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
Chief Executive
Abel Matutes Prats
Chief Executive Officer
Carretera Chetumal Puerto Juarez
KM 256-100
Playa del Carmen, Mexico 77710
34 97 131 38 11
[email protected]
Fax: 34 97 131 29 64
This contact was published on October 20, 2017 and updated on June 4, 2023.
