Cunard Customer Service Contact Support Via Email Exec Contacts

Cunard Line is a British/American-owned cruise line with headquarters at Carnival House in Southampton, England. It operates passenger ships and cruises primarily in the North Atlantic.

Responsiveness rating

3/5

Cunard often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Cunard

Complaints about Cunard are rare. Here's a problem with fuel surcharges.

How to resolve a problem with Cunard

Our guide on how to solve a customer service problem will help you resolve most problems with Cunard. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

Cunard Line
Carnival House
100 Harbour Parade
Southampton, SO15 1ST 91355
https://www.cunard.com/en-us

Phone Contacts

Main: (800) 728-6273
International: +44 (345) 355-0300

Cunard Customer Service Hours:

Monday – Friday 5am – 6pm Pacific Time (8am-9pm ET)

Saturday and Sunday 6am – 3:15pm Pacific Time (9am -6:15pm ET)

Main address:

Cunard Line
Carnival House
100 Harbour Parade
Southampton
SO15 1ST

Email Contacts

[email protected]
[email protected]

For further information about travelling with disabilities email, [email protected].

Other telephone numbers

[email protected]

For further information about traveling with disabilities email, [email protected].

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Nina Kass
V.P. Customer Service at Cunard Line
24303 Town Center Drive
100 Harbour Parade
200
Valencia, CA 91355
[email protected]

Secondary Contact
Tanzin Choudhury CMgr MCMI
Customer Relations Management (CRM) Executive at Cunard
Carnival House
100 Harbour Parade
Southampton SO15 1ST
[email protected]

Management of the customer service team is one of his responsibilities

Lee
Senior Guest Support Representative,
Office of Mr Sture Myrmell, President, Carnival UK, Carnival House
100 Harbour Parade
, Southampton SO15 1ST
[email protected]

Chief Executive
Sture Myrmell
President of Carnival UK
Carnival House
100 Harbour Parade
Southampton SO15 1ST
[email protected]