Cunard Customer Service Contacts

Cunard Line is a British/American-owned cruise line with headquarters at Carnival House in Southampton, England. It operates passenger ships and cruises primarily in the North Atlantic.

Cunard Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Cunard Customer service hours:

Monday – Friday 5am – 6pm Pacific Time (8am-9pm ET)

Saturday and Sunday 6am – 3:15pm Pacific Time (9am -6:15pm ET)

For further information about travelling with disabilities email, [email protected].

Other telephone numbers

[email protected]

[email protected]

For further information about traveling with disabilities email, [email protected].

What you need to know about Cunard

Complaints about Cunard are rare. Here’s a problem with fuel surcharges.

How to resolve a problem with Cunard

Our guide on how to solve a customer service problem will help you resolve most problems with Cunard. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Cunard mailing address

Cunard Line
Carnival House
100 Harbour Parade, Southampton SO15 1ST 91355

Cunard social media channels


Cunard executive customer service contacts

Primary Contact
Nina Kass
V.P. Customer Service at Cunard Line
24303 Town Center Drive
100 Harbour Parade
Valencia, CA 91355
[email protected]

Secondary Contact
Tanzin Choudhury CMgr MCMI
Customer Relations Management (CRM) Executive at Cunard
Carnival House
100 Harbour Parade
Southampton, SO15 1ST
[email protected]

Management of the customer service team is one of his responsibilities

Senior Guest Support Representative,
Office of Mr Sture Myrmell, President, Carnival UK, Carnival House
100 Harbour Parade
Southampton, SO15 1ST
[email protected]

Chief Executive
Sture Myrmell
President of Carnival UK
Carnival House
100 Harbour Parade
Southampton, SO15 1ST
[email protected]

How to get professional help with your Cunard problem

If you need help with Cunard, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

Related Posts