Lenovo Group Ltd. is a Chinese multinational computer technology company with headquarters in Beijing, China, and Morrisville, North Carolina, United States. In 2014, Lenovo was the world’s largest personal computer vendor by unit sales. It markets the ThinkPad line of notebook computers and the ThinkCentre line of desktops.
How to reach a person at Lenovo
Lenovo Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Lenovo
We receive occasional complaints about Lenovo. Here are a few of them.
How to resolve a problem with Lenovo
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Lenovo mailing address
1009 Think Place
Morrisville, NC 27560
https://www.lenovo.com/us/en/
Lenovo social media channels
Lenovo executive customer service contacts
Primary Contact
Laura Quatela
Senior Vice President and Chief Legal Officer
1009 Think Place
Morrisville, NC 27560
lquatela@us.lenovo.com
Secondary Contact
Matthew Zielinski
Senior Vice President and President North America PC and Smart devices
1009 Think Place
Morrisville, NC 27560
MZielinski@lenovo.com
Gianfranco Lanci
Chairman and Chief Executive Officer
1009 Think Place
Morrisville, NC 27560
gianfranco.lanci@motorola.com
Chief Executive
YANG Yuanqing
Chairman and Chief Executive Officer
1009 Think Place
Morrisville, NC 27560
yuanquing.yang@motorola.com
How to get professional help with your Lenovo problem
If you need help with Lenovo, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help