Dell Customer Service Contacts

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Dell is an American privately owned multinational computer technology company based in Round Rock, Texas, that develops, sells, repairs and supports computers and related products and services.

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What you need to know about Dell

We receive a fair amount of complaints about Dell. Here’s a case where a reader’s laptop broke after an update, and another one where the wireless Internet on a laptop won’t work.

How to resolve a problem with Dell

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


1 Dell Way
Round Rock, TX 78682

Phone Contacts

Main: (512) 338-4400
Customer Service: (800) 624-9897
Toll Free: (866) 795-5597

It has been reported that the corporate phone number may not be working, however, the company continues to list this number for its professional contacts to executives.

Customer Service Resources



Social Media Contacts


Executive Contacts

Primary Contact
Bill Scannell
President Global Sales and Customer Service Operations
1 Dell Way
Round Rock, TX 78682
[email protected]

Alternative email:  [email protected]

Jeffrey Clarke
Chief Operating Officer and Vice Chairman
1 Dell Way
Round Rock, TX 78682
[email protected]

Chief Executive
Michael S. Dell
1 Dell Way
Round Rock, TX 78682
[email protected]

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