Dell Customer Service Contact Support Via Phone Email Exec Contacts

Dell is an American privately owned multinational computer technology company based in Round Rock, Texas, that develops, sells, repairs and supports computers and related products and services.

Responsiveness rating

3/5

Dell often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Dell

We receive a fair amount of complaints about Dell. Here’s a case where a reader’s laptop broke after an update, and another one where the wireless Internet on a laptop won’t work.

How to resolve a problem with Dell

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

1 Dell Way
Round Rock, TX 78682
https://www.dell.com/en-us

Phone Contacts

Main: (512) 338-4400
Customer Service: (800) 624-9897
Toll Free: (866) 795-5597

It has been reported that the corporate phone number may not be working, however, the company continues to list this number for its professional contacts to executives.