Croatia Airlines Customer Service Contacts

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Croatia Airlines Ltd. is the state-owned flag carrier of Croatia. It is headquartered in Buzin near Zagreb and operates domestic and international services mainly to European destinations. Its main hub is Zagreb International Airport with focus cities being Dubrovnik, Split, and Zadar. Since November 2004, the airline has been a member of Star Alliance.

Responsiveness rating

rating
3/5

What you need to know about Croatia Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Croatia Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

Bani 75b
Buzin
Zagreb, Croatia 10010
https://www.croatiaairlines.com/


Phone Contacts

International: +385 1 66 76 555


Email Contacts

[email protected]
[email protected]
[email protected]

General Customer contact form

Complaints form


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Ivana Podrug
Customer Relations Manager
Bani 75b
Buzin
Zagreb, Croatia 10010
[email protected]

Secondary Contact
Isabelle Dubois
Director of Commercial Affairs and Marketing
Bani 75b
Buzin
Zagreb, Croatia 10010
[email protected]

Branka Sremac
Director of Legal Affairs
Bani 75b
Buzin
Zagreb, Croatia 10010
[email protected]

Chief Executive
Jasmin Bajić
President & CEO
Bani 75b
Buzin
Zagreb, Croatia 10010
[email protected]