Williams-Sonoma

Call (877) 812-6235.

Yes, you can access the online contact form here.

Williams-Sonoma has a straightforward return and refund policy: Return and refund policy:

• Most items can be returned within 30 days with proof of purchase.
• If you have a gift receipt, you'll receive a Merchandise Credit.
• Original receipts allow refunds in the initial payment form.
• Items must be in new condition, but there are exclusions like custom orders.

Exchanges:

• Exchanges are possible for items meeting return conditions.
• Visit your local store with the receipt or call Customer Care for furniture items.

Refund processing time:

• Refunds start processing once Williams Sonoma receives your returned item.
• For most payment forms, expect refunds within 3-5 business days.
• Cash and check refunds over $100 may take up to 14 business days.

International orders:

• International orders need a return authorization from their call center and can't be accepted in retail stores.

To track an order, visit the "Order Status" page on their website and enter your order number and email address. You can also track your order if you have an account by logging in and checking the "Order History" section.