Bahia Principe Hotels & Resorts is a hotel chain based in the Dominican Republic.
What you need to know about Bahia Principe Hotels & Resorts
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Bahia Principe Hotels & Resorts
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Bahia Principe Hotels & Resorts mailing address
Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014
Bahia Principe Hotels & Resorts executive customer service contacts
Primary Contact
Isabel Pinero
Vice President of Marketing and Communications
Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014
ipinero@grupo-pinero.com
Chief Executive
Encarna Piñero
Chief Executive Officer
Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014
epinero@grupo-pinero.com
How can I contact Bahia Principe Hotels customer service?
Call (866) 282-2442 or email info@bahia-principe.com.
What is Bahia Principe Hotels physical address in the US?
8726 NW 26th St Ste 24
Doral, FL 33172-1629
What are Bahia Principe Hotels' customer service hours of operation?
Bahia Principe Hotels customer service is available from Monday to Friday, 8 a.m. to 5 p.m. Eastern time.
How do I cancel my reservation with Bahia Principe Hotels?
Call (866) 282-2442 or email info@bahia-principe.com.
Are there any cancellation fees payable?
If you’ve booked a package including flights, hotel, and transfers, the following cancellation charges apply, depending on the number of days before your check-in date:
- More than 45 days: $250 (loss of deposit)
- 31 to 44 days: 50 percent of package price
- 30 to 0 days: 100 percent of package price
These cancellation fees also extend to charter packages and land-only bookings.
How to get professional help with your Bahia Principe Hotels & Resorts problem
If you need help with Bahia Principe Hotels & Resorts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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