Bahia Principe Hotels & Resorts Customer Service Contacts

Bahia Principe Hotels & Resorts is a hotel chain based in the Dominican Republic.

How to reach a person at Bahia Principe Hotels & Resorts

Toll Free: (866) 282-2442

Bahia Principe Hotels & Resorts Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Bahia Principe Hotels & Resorts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Bahia Principe Hotels & Resorts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Bahia Principe Hotels & Resorts mailing address

Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014

Bahia Principe Hotels & Resort’s social media channels


Bahia Principe Hotels & Resorts executive customer service contacts

Primary Contact
Isabel Pinero
Vice President of Marketing and Communications
Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014
[email protected]

Chief Executive
Encarna Piñero
Chief Executive Officer
Pza. Mediterraneo, 5
Palma de Mallorca, Spain 07014
[email protected]

Frequently asked questions about Bahia Principe Hotels

How can I contact Bahia Principe Hotels customer service?

What is Bahia Principe Hotels physical address in the US?

8726 NW 26th St Ste 24
Doral, FL 33172-1629

What are Bahia Principe Hotels' customer service hours of operation?

Bahia Principe Hotels customer service is available from Monday to Friday, 8 a.m. to 5 p.m. Eastern time.

How do I cancel my reservation with Bahia Principe Hotels?

Are there any cancellation fees payable?

If you’ve booked a package including flights, hotel, and transfers, the following cancellation charges apply, depending on the number of days before your check-in date:

  • More than 45 days: $250 (loss of deposit)
  • 31 to 44 days: 50 percent of package price
  • 30 to 0 days: 100 percent of package price

These cancellation fees also extend to charter packages and land-only bookings.

How to get professional help with your Bahia Principe Hotels & Resorts problem

If you need help with Bahia Principe Hotels & Resorts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help