Bahia Principe Hotels & Resorts

Bahia Principe Hotels & Resorts is a hotel chain based in the Dominican Republic.

What you need to know about Bahia Principe Hotels & Resorts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Bahia Principe Hotels & Resorts

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Bahia Principe Hotels & Resorts customer service executives

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Primary
Isabel Pinero
Vice President of Marketing and Communications
Chief Executive
Encarna Piñero
Chief Executive Officer

Frequently asked questions about Bahia Principe Hotels

8726 NW 26th St Ste 24 Doral, FL 33172-1629
Bahia Principe Hotels customer service is available from Monday to Friday, 8 a.m. to 5 p.m. Eastern time.
If you've booked a package including flights, hotel, and transfers, the following cancellation charges apply, depending on the number of days before your check-in date:
  • More than 45 days: $250 (loss of deposit)
  • 31 to 44 days: 50 percent of package price
  • 30 to 0 days: 100 percent of package price
These cancellation fees also extend to charter packages and land-only bookings.

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