Generali Global Assistance

Generali Global Assistance is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection it offers Standard, Preferred and Premium plans. Every Generali Global Assistance plan includes 24-Hour Emergency Assistance Services, for immediate aid accessible from anywhere in the world

Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

4181 Ruffin RD
Suite 150
San Diego, Calif. 92123
http://www.generalitravelinsurance.com


Phone Contacts

Customer Service: (800)-874-2442
Toll Free: 877-243-4135 (for emergency assistance)
International: Collect worldwide: 240-330-1529 (for emergency assistance)


Email Contacts

[email protected]
[email protected]

Start a claim online here


Social Media Contacts

Facebook
Twitter


Executive Contacts

The company has voluntarily provided company contact details and is considered to be responsive to customer complaints.  As such we would remain consumers that it is best to start by writing to the primary and secondary contacts. Do not start by writing to the CEO. 

Primary Contact
Lupe Zepeda
Customer Service Manager
4181 Ruffin RD
Suite 150
San Diego, Calif. 92123
[email protected]m

Secondary Contact
Brandon Kay
Director, Travel Insurance Operations Claims
4181 Ruffin RD
Suite 150
San Diego, Calif. 92123
[email protected]

James Sion
Chief Operating Officer
4181 Ruffin RD
Suite 150
San Diego, Calif. 92123
[email protected]

Chief Executive
Chris Carnicelli
Chief Executive Officer, North America, Generali Global Assistance
4181 Ruffin RD
Suite 150
San Diego, Calif. 92123
[email protected]

The company has voluntarily provided company contact details and is considered to be responsive to customer complaints.  As such we would remain consumers that it is best to start by writing to the primary and secondary contacts. Do not start by writing to the CEO. 


Last updated: September 15, 2019.