Motorola manufactures and markets mobile phones and other “smart” electronics, such as routers, surveillance equipment, and tablets. It is based in Chicago.
How to reach a person at Motorola
Main: (800) 734-5870
Customer service: (800) 668-6765
Toll Free: (866) 938-1119
Motorola Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Motorola
We get few complaints about Motorola. The company sent this customer two phones that both froze up.
How to resolve a problem with Motorola
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Motorola mailing address
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
Motorola executive customer service contacts
Primary Contact
Rogerio Fragale
Global Customer Experience & Ops Director at Motorola Mobility
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
rogerio.fragale@motorolamobility.com
Secondary Contact
Ruben Castano
Vice President of Customer Experience & Design
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
ruben.castano@motorola.com
Chief Executive
Sergio Buniac
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
sergio.buniac@motorola.com
Alternative: ceomoto@motorola.com
Who owns Motorola?
Lenovo bought Motorola Mobility from Google in 2014.
What products does Motorola Mobility offer beyond smartphones?
In addition to smartphones, Motorola also makes and sells modems/routers, baby monitors, security electronics, tablets, and wearables.
Does Motorola have an online contact form?
Yes, you can find the online contact form here.
What are Motorola's office hours?
Monday to Saturday, 10 a.m. to 6 p.m. Eastern time.
How can I get technical support from Motorola?
You can get technical support from Motorola through the support page.
How can I contact Motorola customer service?
Call (800) 668-6765 or email ceomoto@motorola.com.
How to get professional help with your Motorola problem
If you need help with Motorola, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
