Motorola

Motorola manufactures and markets mobile phones and other "smart" electronics, such as routers, surveillance equipment, and tablets. It is based in Chicago.

Telephone
Main : (800) 734-5870
Customer service : (800) 668-6765
Toll Free : (866) 938-1119
Mailing address
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
Website
motorola.com/us/home

What you need to know about Motorola

We get few complaints about Motorola. The company sent this customer two phones that both froze up.

How to resolve a problem with Motorola

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Motorola customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Rogerio Fragale
Global Customer Experience and Ops Director at Motorola Mobility
Secondary
Ruben Castano
Vice President of Customer Experience and Design
Chief Executive
Sergio Buniac
Chief Executive

Frequently asked questions about Motorola

Lenovo bought Motorola Mobility from Google in 2014.
In addition to smartphones, Motorola also makes and sells modems/routers, baby monitors, security electronics, tablets, and wearables.
Yes, you can find the online contact form here.
Monday to Saturday, 10 a.m. to 6 p.m. Eastern time.
You can get technical support from Motorola through the support page.
Call (800) 668-6765 or email ceomoto@motorola.com.

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