Motorola makes and markets lines of mobile phones, selling enough to make Lenovo the third biggest smartphone company. The phones, which run on the Android operating system, are sold under the Moto and Droid brands and aim the middle and lower ends of the smartphone market. Besides phones, Motorola Mobility makes and sells wearables and accessories. Lenovo bought Motorola Mobility from Google in 2014 for $2.9 billion.
Responsiveness rating
What you need to know about Motorola
The company responds to most customer complaints in a satisfactory manner.
How to resolve an issue with Motorola
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
https://www.motorola.com/us/home
Phone Contacts
Main: 1-800-734-5870
Customer Service: 1-800-668-6765
Also, try 1-888-331-3383
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Rogerio Fragale
Customer Satisfaction & Operations Director for The Americas
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
[email protected]
Secondary Contact
Ruben Castano
Customer Experience Leader
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
[email protected]
Chief Executive
Sergio Buniac
Chairman & President Motorola
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
[email protected]
This contact was published on June 22, 2017 and updated on August 31, 2023.