Motorola Customer Service Contacts

Motorola makes and markets lines of mobile phones, selling enough to make Lenovo the third biggest smartphone company. The phones, which run on the Android operating system, are sold under the Moto and Droid brands and aim the middle and lower ends of the smartphone market. Besides phones, Motorola Mobility makes and sells wearables and accessories. Lenovo bought Motorola Mobility from Google in 2014 for $2.9 billion.

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What you need to know about Motorola

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Motorola

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Motorola’s mailing address

222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103

Motorola’s social media channels


Motorola’s executive customer service contacts

Primary Contact
Rogerio Fragale
Customer Satisfaction u0026 Operations Director for The Americas
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
[email protected]

Secondary Contact
Ruben Castano
Customer Experience Leader
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
[email protected]

Chief Executive
Sergio Buniac
Chairman u0026 President Motorola
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
[email protected]

How to get professional help with your Motorola problem

If you need help with Motorola, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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