ADT Security Services is an American company that provides electronic security, fire detection and response, and other services to homes and small businesses in 35 countries.
Responsiveness rating
What you need to know about ADT
We receive frequent complaints about ADT, particularly regarding contracts. Here's one contract case that our advocacy team resolved. ADT usually responds to public pressure.
How to resolve an ADT problem
Our company contacts are the fastest way to escalate your ADT complaint to the right person. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1501 Yamato Road
Boca Raton, FL 33431
https://www.adt.com/
Phone Contacts
Main: (800)515-2216
Customer Service: (800) 521-1734
Toll Free: (800) 246-9320
Email Contacts
Social Media Contacts
Executive Contacts
[email protected] (UK only)
[email protected] (UK only)
Primary Contact
Mike Picciola
Vice President Customer Care Operations
1501 Yamato Road
Boca Raton, FL 33431
[email protected]
Joe Sanchez
SVP Customer Operations
1501 Yamato Road
Boca Raton, FL 33431
[email protected]
Jamie Haenggi
Chief Customer Officer
1501 Yamato Road
Boca Raton, FL 33431
[email protected]
Chief Executive
Jim DeVries
President and Chief Executive Officer
1501 Yamato Road
Boca Raton, FL 33431
[email protected]
