ADT Customer Service Contacts

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ADT Security Services is an American company that provides electronic security, fire detection and response, and other services to homes and small businesses in 35 countries.

Responsiveness rating

rating
3/5

What you need to know about ADT

We receive frequent complaints about ADT, particularly regarding contracts. Here's one contract case that our advocacy team resolved. And here's another one that also involved Lowe's. ADT usually responds to public pressure. The latest: ADT wouldn't let this reader out of her long-term contract after she had to move into senior housing.

How to resolve an ADT problem

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

1501 Yamato Road
Boca Raton, FL 33431
https://www.adt.com/


Phone Contacts

Main: (800)515-2216
Customer Service: (800) 521-1734
Toll Free: (800) 246-9320


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

[email protected] (UK only)

[email protected] (UK only)

Primary Contact
Mike Picciola
Vice President Customer Care Operations
1501 Yamato Road
Boca Raton, FL 33431
[email protected]

Secondary Contact
Joe Sanchez
SVP Customer Operations
1501 Yamato Road
Boca Raton, FL 33431
[email protected]

Jamie Haenggi
Chief Customer Officer
1501 Yamato Road
Boca Raton, FL 33431
[email protected]

Chief Executive
Jim DeVries
President and Chief Executive Officer
1501 Yamato Road
Boca Raton, FL 33431
[email protected]


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