Enterprise owns the Alamo Rental Car and National Rental Car brands.
What you need to know about Enterprise
We receive regular complaints about Enterprise. This customer rented a car and got a flat tire just two days later. Despite showing an employee a pre-existing scratch on the car before renting it, this customer was still blamed for it. Also, the car rental company tried to charge this customer for damage she had nothing to do with.
How to resolve a problem with Enterprise
The company website offers a chat feature along with the customer service number and an option to submit an email form.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
600 Corporate Park Drive
St. Louis, MO 63105
https://www.enterprise.com/en/home.html
Phone Contacts
Customer Service: 1-855-266-9565
Toll Free: 1-855-266-9565
Roadside Assistance: 1-800-307-6666
Customers with disabilities: 1-866-225-4284
Social Media Contacts
Executive Contacts
Primary Contact
Will Withington
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]
Secondary Contact
Randal Narike
Executive Vice President of Customer Experience
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]
Chief Executive
Chrissy Taylor
President and Chief Executive Officer
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000 x 2070
[email protected]
This contact was published on November 25, 2014 and updated on September 15, 2023.