Enterprise Customer Service Contact Support Via Phone Email Exec Contacts

Enterprise owns the Alamo Rental Car and National Rental Car brands.

Responsiveness rating

5/5

Enterprise always responds to customer feedback or third parties. Executives willingly share their direct email address and phone number with customers and welcome direct customer feedback, often getting directly involved in a resolution. They also work with this site to ensure their contact information is up to date. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Enterprise

It generally offers a quality car rental product, although there are occasional complaints about overly vigilant damage claims. The company handles customer service complaints by region. If you contact the company through its website, your correspondence will usually be referred to a supervisor in the area in which your rental took place.

How to resolve a problem with Enterprise

The company website offers a chat feature along with the customer service number and an option to submit an email form.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

600 Corporate Park Drive
St. Louis, MO 63105
https://www.enterprise.com/en/home.html

Phone Contacts

Customer Service: 1-855-266-9565
Toll Free: 1-855-266-9565

Roadside Assistance: 1-800-307-6666

Customers with disabilities: 1-866-225-4284

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Will Withington
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]

Secondary Contact
Randal Narike
Executive Vice President of Customer Experience
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]

Chief Executive
Chrissy Taylor
President and Chief Executive Officer
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000 x 2070
[email protected]