Enterprise Customer Service Contact Support Via Phone Email Exec Contacts

Enterprise owns the Alamo Rental Car and National Rental Car brands.

Responsiveness rating

5/5

Enterprise always responds to customer feedback or third parties. Executives willingly share their direct email address and phone number with customers and welcome direct customer feedback, often getting directly involved in a resolution. They also work with this site to ensure their contact information is up to date. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Enterprise

We receive regular complaints about Enterprise. This customer rented a car and got a flat tire just two days later. Despite showing an employee a pre-existing scratch on the car before renting it, this customer was still blamed for it. Also, the car rental company tried to charge this customer for damage she had nothing to do with.

How to resolve a problem with Enterprise

The company website offers a chat feature along with the customer service number and an option to submit an email form.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

600 Corporate Park Drive
St. Louis, MO 63105
https://www.enterprise.com/en/home.html

Phone Contacts

Customer Service: 1-855-266-9565
Toll Free: 1-855-266-9565

Roadside Assistance: 1-800-307-6666

Customers with disabilities: 1-866-225-4284

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Will Withington
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]

Secondary Contact
Randal Narike
Executive Vice President of Customer Experience
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]

Chief Executive
Chrissy Taylor
President and Chief Executive Officer
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000 x 2070
[email protected]