Dish Network Customer Service Contacts

Dish Network is an American direct-broadcast satellite service provider headquartered in Meridian, Colo.

How to reach a person at Dish Network

Dish Network Responsiveness rating

rating
4/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Dish Network

Despite multiple attempts to reach out to Dish, this consumer’s TV service is still not functioning properly. After being let down by the company, this individual had to resolve an issue on their own. Also this consumer had trouble dealing with a faulty billing system and Dish has been trying to collect funds that this customer does not owe.

How to resolve a problem with Dish Network

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Dish Network mailing address

9601 S. Meridian Blvd
Englewood, CO 80112
https://www.dish.com/

Dish Network social media channels

X


On X for customer service questions, tweet @DISH_Answers.

Dish Network executive customer service contacts

Primary Contact
Charles McKay
Head of Executive Escalations
9601 S. Meridian Blvd.
Englewood, CO 80112
Charles.McKay@dish.com
(720) 514-7732

Secondary Contact
Melissa Gonzalez
Vice President – Customer Care
9601 S. Meridian Blvd
Englewood, CO 80112
melissa.gonzalez@dish.com

Kevin Covell
Senior Vice President
9601 S. Meridian Blvd
Englewood, CO 80112
kevin.covell@dish.com

Frequently asked questions about Dish Network

To contact Dish Network’s customer service, call its toll-free numbers: (800) 333-3474 (for current customers) or (855) 909-4049.

Dish Network’s official customer service number is (800) 333-3474.

To send a text message to Dish, use the following shortcode: 34741.

Dish Network provides satellite TV services, but it does not offer traditional landline phone services.

Your Dish Network account can be accessed through its official website or the Dish Anywhere app.

If you want to cancel your Dish Network service, call its customer service number at (800) 333-3474.

For technical assistance or troubleshooting, call Dish Network’s technical support line: (888) 825-2557.

To send an email to Dish, use feedback@dish.com. When Dish sends an email to you, it uses the email address dish@dish.com.

You can find your Dish Network account number through your online account or on your billing statement.

If you want to update or renew your Dish TV service, call the customer service team at (800) 333-3474.

To send a text message to Dish, use the shortcode 34741.

Dish Network uses its own satellite fleet to deliver TV services.

How to get professional help with your Dish Network problem

If you need help with Dish Network, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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