Roberts Hawaii is a tour and transportation company serving the islands of Oahu, Maui and Kauai.
How to reach a person at Roberts Hawaii
Main: (808) 954-8642
Roberts Hawaii Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Roberts Hawaii
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Roberts Hawaii
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Roberts Hawaii mailing address
444 Niu Street
Suite 300
Honolulu, HI 96815
Roberts Hawaii executive customer service contacts
Primary Contact
Paul Dower
Operations Manager
444 Niu Street
Suite 300
Honolulu, HI 96815
paul.dower@robertshawaii.com
Secondary Contact
Noel Kamealoha
Vice President of Operations
444 Niu Street
Suite 300
Honolulu, HI 96815
noel.kamealoha@robertshawaii.com
Deems Narimatsu
Senior Vice President Operations
444 Niu Street
Suite 300
Honolulu, HI 96815
deems.narimatsu@robertshawaii.com
Chief Executive
Percy Higashi
444 Niu Street
Suite 300
Honolulu, HI 96815
percy.higashi@robertshawaii.com
How can I contact Roberts Hawaii customer service?
Call (808) 954-8642 or email customer.service@robertshawaii.com.
When can I contact Roberts Hawaii customer service?
Monday to Friday 7 a.m. to 5:30 p.m. Hawaii time.
How do I make a reservation with Roberts Hawaii?
ou can make a reservation with Roberts Hawaii by visiting its website at robertshawaii.com and using its online booking system. Alternatively, you can contact customer service team at (808) 954-8642 or email customer.service@robertshawaii.com.
What should I do if I encounter a problem during my tour or transportation service with Roberts Hawaii?
If you encounter any issues during your tour or transportation service with Roberts Hawaii, such as delays, vehicle problems, or dissatisfaction with the service, notify the company as soon as possible. Contact customer service at (808) 954-8642 or email customer.service@robertshawaii.com.
Does Roberts Hawaii provide special assistance or accommodations for passengers with disabilities?
Yes. If you require special assistance or accommodations, such as wheelchair-accessible vehicles or assistance with mobility, notify Roberts Hawaii at the time of booking or contact customer service at (808) 954-8642 or email customer.service@robertshawaii.com.
How can I provide feedback or file a complaint about my experience with Roberts Hawaii?
Contact customer service at (808) 954-8642 or email customer.service@robertshawaii.com.
How to get professional help with your Roberts Hawaii problem
If you need help with Roberts Hawaii, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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