Agoda Company Pte. Ltdis a online booking company for hotels, flights, car rental and Airport Transfers. It is owned by Booking Holdings Inc who also own; Priceline.com, Kayak, OpenTable,Booking.com and Rentalcars.com.
It is headquartered in Singapore but with its largest operational office in Bangkok which is where it’s senior leadership are based.
Responsiveness rating
What you need to know about Agoda
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Agoda
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
30 Cecil Street
19-08 Prudential Tower
Singapore 049712
https://www.agoda.com
Phone Contacts
Customer Service: (866) 656-8207
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Jeffrey Lee
Associate Vice President, Global Customer Service Operations, Customer Experience Group
30 Cecil Street
19-08 Prudential Tower
Singapore 049712
[email protected]
Secondary Contact
Varuntida Varutbangkul
Vice President, Customer Experience Group
Agoda Company Pte. Ltd
30 Cecil Street
#19-08 Prudential Tower
, Singapore 049712
[email protected]
or try [email protected]
Chief Executive
John Wroughton Brown
999/9 I, 999/9 Rama 1 Road
Khet Pathum Wan, Bangkok 10330
[email protected]
or try: [email protected]
This contact was published on December 3, 2018 and updated on June 14, 2023.
