Oku Japan Tours

Oku Japan organizes tours to experience Japan close up; travel is on local trains, buses and subways.

Until 2013, Oku Japan was known as Oxalis-Holidays Limited. Oxalis-Holidays Limited is registered in Great Britain, trading as Oku Japan.  The company has offices in Kyoto, Japan and London.  There is no address available for the Japan location.

BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
http://www.okujapan.com


Phone Contacts

Toll Free: (888) 683-4929
International: +44 20 709 96147

The toll-free number is for the continental U.S. Callers from Alaska and Hawaii should use the international number.

Due to vast time zone differences, phones are answered from 0600-1300 EST.


Email Contacts

info@okujapan.com

Oku Japan’s website does not provide a customer service number or email addresses.  However, when I posted a question via the website Katie Callum responded within 30 minutes.


Customer Service Resources

I spoke directly with Kathie Callum (Agent Sales Manager) who answered my call.  She advised me that there is no customer service department and that all consumer inquiries, complaints, etc. should be made via the 888 683-4929 phone number.  Kathie explained that Oku Japan is a small company with focus on customer service.  She assured me that all escalations would be made by a staff member receiving the call.


Social Media Contacts

Facebook


Executive Contacts

Primary Contact
Yoshiko Hinata
Operations Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Yoshiko@okujapan.com

Secondary Contact
Hiroshi Kawaguchi
General Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Hiroshi@okujapan.com

Adam Downham
Managing Director
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Adam@okujapan.com

Chief Executive
Matt Malcomson
CEO
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
matt@okujapan.com


Researched by Wayne Tutzauer and filed under .
Last updated: May 8, 2018.


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