Oku Japan Tours Customer Service Contacts

Oku Japan organizes tours to experience Japan close up; travel is on local trains, buses and subways.

Oku Japan Tours Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

The toll-free number is for the continental U.S. Callers from Alaska and Hawaii should use the international number.

Due to vast time zone differences, phones are answered from 0600-1300 EST.

What you need to know about Oku Japan Tours

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Oku Japan Tours

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Until 2013, Oku Japan was known as Oxalis-Holidays Limited. Oxalis-Holidays Limited is registered in Great Britain, trading as Oku Japan.  The company has offices in Kyoto, Japan and London.  There is no address available for the Japan location.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Oku Japan Tours mailing address

BSG Valentine, Lynton House
7-12 Tavistock Square
London,, UK WCH9BQ
https://www.okujapan.com/

Oku Japan Tours social media channels


Oku Japan Tours executive customer service contacts

Primary Contact
Yoshiko Hinata
Operations Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Yoshiko@okujapan.com

Secondary Contact
Hiroshi Kawaguchi
General Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Hiroshi@okujapan.com

Adam Downham
Managing Director
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
Adam@okujapan.com

Chief Executive
Matt Malcomson
CEO
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
matt@okujapan.com

How to get professional help with your Oku Japan Tours problem

If you need help with Oku Japan Tours, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help