Oku Japan Tours Customer Service Contacts

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Oku Japan organizes tours to experience Japan close up; travel is on local trains, buses and subways.

Responsiveness rating

rating
3/5

What you need to know about Oku Japan Tours

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Oku Japan Tours

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Until 2013, Oku Japan was known as Oxalis-Holidays Limited. Oxalis-Holidays Limited is registered in Great Britain, trading as Oku Japan.  The company has offices in Kyoto, Japan and London.  There is no address available for the Japan location.

Address

BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
https://www.okujapan.com/


Phone Contacts

Toll Free: (888) 683-4929
International: +44 20 709 96147

The toll-free number is for the continental U.S. Callers from Alaska and Hawaii should use the international number.
Due to vast time zone differences, phones are answered from 0600-1300 EST.

Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Yoshiko Hinata
Operations Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
[email protected]

Secondary Contact
Hiroshi Kawaguchi
General Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
[email protected]

Adam Downham
Managing Director
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
[email protected]

Chief Executive
Matt Malcomson
CEO
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
[email protected]