Procter & Gamble Customer Service Contacts

Procter & Gamble Co., also known as P&G, is an American multinational consumer goods company headquartered in downtown Cincinnati, Ohio, United States, founded by William Procter and James Gamble, both from the United Kingdom.

Procter & Gamble Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Procter & Gamble

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Procter & Gamble

Like most communication service providers, Procter & Gamble normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with Procter & Gamble. You can also refer to the executive contacts below or contact our advocacy team directly.

There is no single customer support email or phone number because the companies are organized by brand.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Procter & Gamble mailing address

1 Pu0026G Plaza
Cincinnati, OH 45202

Procter & Gamble social media channels


Procter & Gamble executive customer service contacts

Primary Contact
Marc S. Pritchard
Chief Brand Officer
1 Pu0026G Plaza
Cincinnati, OH 45202
[email protected]
+1 704-547-6500

Secondary Contact
Damon Jones
Chief Communications Officer
1 Pu0026G Plaza
Cincinnati, OH 45202
[email protected]
(513) 983-0190

Shailesh Jejurikar
Chief Operating Officer
1 Pu0026G Plaza
Cincinnati, OH 45202
[email protected]
+1 513-658-8924

Chief Executive
Jon R Moeller
Chairman, President u0026 Chief Executive Officer
1 Pu0026G Plaza
Cincinnati, OH 45202
[email protected]
(513) 983-3565

Alternative email address:  [email protected]

Alternative telephone number:  (513) 983-1100 

How to get professional help with your Procter & Gamble problem

If you need help with Procter & Gamble, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help