Samsung

Headquartered in Ridgefield Park, NJ, Samsung Electronics America, Inc. (SEA), is a recognized innovation leader in consumer electronics design and technology. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA delivers a broad range of digital consumer electronics, mobile products and wearables, wireless infrastructure, IT and home appliance products.

85 Challenger Road, Suite 500
Ridgefield Park, NJ 07660-2112
http://www.samsung.com/us/

Phone Contacts

Toll Free: 800-726-7864

Fax: 201-229-4029

Email Contacts

Contact Form

Live Chat

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Christopher Kim
Vice President of Customer Care
85 Challenger Road, Suite 500
Ridgefield Park, NJ 07660-2112
chrisk@sea.samsung.com

or email JohnChoDirector@sea.samsung.com  We believe this email will be routed to the executive customer service department

Secondary Contact
Michael Lawder
Senior Vice President, Customer Service Division
85 Challenger Road, Suite 500
Ridgefield Park, NJ 07660-2112
m.lawder@sea.samsung.com

MichaelLawderSVP@sea.samsung.com. We believe this email will be routed to the executive customer service department

Chief Executive
Tim Baxter
President and Chief Executive Officer, Samsung Electronics North America
85 Challenger Road, Suite 500
Ridgefield Park, NJ 07660-2112
tim.baxter@sea.samsung.com

TimBaxterCEO@sea.samsung.com. We believe this email will be routed to the executive customer service department

or email the CEO’s form

Last updated: April 15, 2019.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.