Precision Camera & Video is an electronics chain based in Austin, Texas.
How to reach a person at Precision Camera
Main: (512) 467-7676
Customer Service: (800) 677-1023
Fax: (512) 467-0607
Precision Camera Responsiveness rating
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What you need to know about Precision Camera
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Precision Camera
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Precision Camera mailing address
2438 West Anderson Lane
Suite B-4
Austin, TX 78757
Precision Camera executive customer service contacts
Primary Contact
Gregg Burger
General Manager
2438 West Anderson Lane
Suite B-4
Austin, TX 78757
gburger@precision-camera.com
Chief Executive
Philip Livingston
2438 West Anderson Lane
Suite B-4
Austin, TX 78757
plivingston@precision-camera.com
How can I contact Precision Camera customer service?
You can reach Precision Camera customer service via phone or email. They have specific contact numbers for different locations:
- North Store (Austin, TX): (512) 467-7676
- South Store (Austin, TX): (512) 243-6096. You can also email them at info@precisioncamera.com.
How do I check the status of my repair?
To check the status of your camera repair, you can use the “Repair Status Lookup” feature on the website. Enter your repair number, web order number, service order number, or phone number to view the current status of your repair.
What is the process for getting a repair estimate?
You can get a repair estimate online by entering your camera’s make and model on the repair estimate tab on the website. Precision Camera provides a detailed cost estimate based on the specific issues and the type of camera.
Does Precision Camera offer warranties on its repairs?
Yes, Precision Camera offers a 90-day warranty on all repairs.
When can I contact the repair center or headquarters?
Monday to Friday, 9 a.m. to 5 p.m. Eastern time.
How to get professional help with your Precision Camera problem
If you need help with Precision Camera, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help