Google Customer Service Contacts

Google is an American multinational technology company specializing in Internet-related services and products. Their products include online advertising technologies, search, cloud computing, and software.  Google is headquartered in Mountain View, Calif.

How to reach a person at Google

Google Inc. Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Google

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Google

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Google mailing address

1600 Amphitheatre Pkwy
Mountain View, CA 94043

Google social media channels


Google executive customer service contacts

Primary Contact
Justin Meek
Finance Director
1600 Amphitheatre Pkwy
Mountain View, CA 94043
[email protected]

Also, try his Twitter account

Secondary Contact
1600 Amphitheatre Pkwy
Mountain View, CA 94043
[email protected]
(650) 253-0000

Ruth Porat
Chief Financial Officer
1600 Amphitheatre Pkwy
Mountain View, CA 94043
[email protected]
(650) 253-0000

Chief Executive
Sundar Pichai
1600 Amphitheatre Pkwy
Mountain View, CA 94043
[email protected]
(650) 253-0000

Frequently asked questions about Google

Does Google have an online contact form?

Yes, you can find the online contact form here.

What is the best way to get my questions answered?

The Google product forums are the best way to get an answer to most of your questions.

Google Account Recovery
Google Product Forums
Product Support Pages 

How can I contact Google customer service?

Who owns Google?

In 2015 Alphabet became the parent company of Google.

How to get professional help with your Google Inc. problem

If you need help with Google Inc., you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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