Google is an American multinational technology company specializing in Internet-related services and products. Their products include online advertising technologies, search, cloud computing, and software. Google is headquartered in Mountain View, Calif.
Google Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Google
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Google
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Google mailing address
1600 Amphitheatre Pkwy
Mountain View, CA 94043
Google social media channels
Google executive customer service contacts
Secondary Contact
Serg Brin
Board Member
1600 Amphitheatre Pkwy
Mountain View, CA 94043
brin@google.com
Ruth Porat
Chief Financial Officer
1600 Amphitheatre Pkwy
Mountain View, CA 94043
ruthporat@google.com
(650) 253-0000
Chief Executive
Sundar Pichai
1600 Amphitheatre Pkwy
Mountain View, CA 94043
sundar@google.com
(650) 253-0000
Does Google have an online contact form?
Yes, you can find the online contact form here.
What is the best way to get my questions answered?
The Google product forums are the best way to get an answer to most of your questions.
Google Account Recovery
Google Product Forums
Product Support Pages
How can I contact Google customer service?
Call (650) 253-0000.
Who owns Google?
In 2015 Alphabet became the parent company of Google.
Does Google own Fitbit?
Yes, Google acquired Fitbit in 2021.
How to get professional help with your Google problem
If you need help with Google, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
