Ikea (USA) Customer Service Contacts

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How to reach a person at Ikea

Main:  (610) 834-0180

Customer Service: (888) 888-4532

Ikea (USA) Responsiveness rating

rating
4/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Ikea

Ikea is highly responsive to customer service issues. From time to time, a problem will fall between the cracks. It also experience severe delivery delays during the pandemic. But we receive very few complaints about Ikea now.

How to resolve a problem with Ikea

Our guide to resolving any customer service problem will help you with your Ikea problem. Please contact our advocacy team directly if Ikea won’t help you.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Ikea’s mailing address

420 Alan Wood Road
Conshohocken, PA 19428
https://www.ikea.com/us/en/

Ikea’s social media channels

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Ikea’s executive customer service contacts

Primary Contact
Edward Moreno
Executive Vice President at IKEA USA
420 Alan Wood Road
Conshohocken, PA 19428
[email protected]

Secondary Contact
Henrik Elm
Core Business Supply Manager
420 Alan Wood Road
Conshohocken, PA 19428
[email protected]

Martin Van Dam
Chief Financial Officer
420 Alan Wood Road
Conshohocken, PA 19428
[email protected]

[email protected]

Chief Executive
Torbjorn Loof
Chief Executive Officer
420 Alan Wood Road
Conshohocken, PA 19428
[email protected]

or try Jesper Brodin, CEO, [email protected]

How to get professional help with your Ikea (USA) problem

If you need help with Ikea (USA), you can contact our advocacy team or just click the "Get Help" button.

Get Help