Ikea (USA) Customer Service Contact Support Via Phone Email Exec Contacts

Ikea is a Scandinavian chain selling ready-to-assemble furniture and housewares.

Responsiveness rating

4/5

Ikea (USA) almost always responds to customer feedback or third parties. Executives do not try to hide from customers and welcome direct customer feedback, often getting directly involved in a resolution. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Ikea

Ikea is highly responsive to customer service issues. From time to time, a problem will fall between the cracks. It also experience severe delivery delays during the pandemic. But we receive very few complaints about Ikea now.

How to resolve a problem with Ikea

Our guide to resolving any customer service problem will help you with your Ikea problem. Please contact our advocacy team directly if Ikea won't help you.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

420 Alan Wood Road
Conshohocken, PA 19428
https://www.ikea.com/us/en/

Phone Contacts

Main: (610) 834-0180
Customer Service: (888) 888-4532

For store information- Press 1
For assistance with an existing purchase- Press 2
To check delivery status or reschedule delivery- Press 3
To place an order or receive expert help with our products- Press 4
For help purchasing a kitchen or if you have already purchased a kitchen and need additional assistance- Press 5
For all other inquiries- Press 6