Ikea (USA)

Ikea is a Scandinavian chain selling ready-to-assemble furniture and housewares.

Responsiveness rating

4/5

Ikea (USA) almost always responds to customer feedback or third parties. Executives do not try to hide from customers and welcome direct customer feedback, often getting directly involved in a resolution. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Ikea

Ikea is highly responsive to customer service issues. From time to time, a problem will fall between the cracks. It also experience severe delivery delays during the pandemic. But we receive very few complaints about Ikea now.

How to resolve a problem with Ikea

Our guide to resolving any customer service problem will help you with your Ikea problem. Please contact our advocacy team directly if Ikea won't help you.

Address

420 Alan Wood Road
Conshohocken, PA 19428
https://www.ikea.com/us/en/

Phone Contacts

Main: (610) 834-0180
Customer Service: (888) 888-4532

For store information- Press 1
For assistance with an existing purchase- Press 2
To check delivery status or reschedule delivery- Press 3
To place an order or receive expert help with our products- Press 4
For help purchasing a kitchen or if you have already purchased a kitchen and need additional assistance- Press 5
For all other inquiries- Press 6