Philippine Airlines Customer Service Contacts

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Philippine Airlines (PAL) is the flag carrier of the Philippines. Headquartered at the PNB Financial Center in Pasay City, the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name.

Responsiveness rating

rating
3/5

What you need to know about Philippine Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Philippine Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
https://www.philippineairlines.com/en


Phone Contacts

Main: +632 777 4800
Toll Free: (800) 435-9725 reservations

Customer care/feedback  + 632 777-5932


Email Contacts

[email protected]
[email protected]

Contact Us page

For mileage/rewards issues, email [email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Dianne Crisostomo
Customer Service Manager
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
[email protected]

Secondary Contact
Beda Badiola
Senior Vice President, Operations
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
[email protected]

LinkedIn

Jaime J Bautista
President & Chief Operating Officer
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
[email protected]

Chief Executive
Lucio C. Tan
Chief Executive Officer
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
[email protected]