ShopRite Supermarkets is a retailers’ cooperative chain of supermarkets.
ShopRite Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about ShopRite
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with ShopRite
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.ShopRite mailing address
5000 Riverside Drive
Keasbey, NJ 08832
ShopRite executive customer service contacts
Primary Contact
Karen Meleta
Chief Communications Officer
5000 Riverside Drive
Keasbey, NJ 08832
karen.meleta@wakefern.com
Primary Contact
Cheryl Macik
Director of Consumer Affairs
5000 Riverside Drive
Keasbey, NJ 08832
cheryl.macik@wakefern.com
Secondary Contact
Chris Lane
Executive Vice President
5000 Riverside Drive
Keasbey, NJ 08832
Chris.Lane@wakefern.com
Joseph Sheridan
President and COO
5000 Riverside Drive
Keasbey, NJ 08832
joe.sheridan@wakefern.com
Chief Executive
Joseph Colalillo
5000 Riverside Drive
Keasbey, NJ 08832
joseph.colalillo@wakefern.com
Does Shoprite have an online contact form?
Yes, you can find the online contact form here.
How can I contact Shoprite customer service?
Call (800) 746-7748.
What types of assistance can I get from ShopRite customer service?
ShopRite customer service can assist you with various inquiries, including questions about products, store locations, hours of operation, online orders, delivery options, promotions, and membership programs.
How do I report a problem with a product or service I received from ShopRite?
If you encounter an issue with a product or service from ShopRite, you can contact its customer service team at (800) 746-7748 to report the problem. They will assist you in resolving the issue, which may include providing a refund, replacement, or other appropriate solution.
What is the relationship between PriceRite and ShopRite?
PriceRite and ShopRite are both under the Wakefern umbrella.
How to get professional help with your ShopRite problem
If you need help with ShopRite, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.