National Car Rental Customer Service Contacts

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National Car Rental and Vanguard Car Rental are subsidiaries of Enterprise Holdings headquartered in Clayton, Missouri. Vanguard primarily serves the airport rental car market with the National Car Rental and Alamo Rent-A-Car brands.

Responsiveness rating

rating
3/5

What you need to know about National Car Rental

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with National Car Rental

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

600 Corporate Park Drive
St. Louis, MO 63105
https://www.nationalcar.com/


Phone Contacts

Main: (800) 468-3334
Customer Service: (314) 512-5000

How to get through to a person: Press 1 at each prompt.


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
David K. Nestor
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000
[email protected]

Secondary Contact
Christine "Chrissy" Taylor-Broughton
Executive Vice President, Chief Operating Officer
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-4283
[email protected]

Chief Executive
Pamela M. Nicholson
President and Chief Executive Officer
600 Corporate Park Drive
St. Louis, MO 63105
(314) 512-5000 x 2070
[email protected]

Alternate email addresses: pnicholson@erac.com and pam.nicholson@ehi.com

An Enterprise contact notes that Nicholson is not in a “customer-facing” position and should not be contacted with customer service problems. We have agreed to note that.


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