National Car Rental and Vanguard Car Rental are subsidiaries of Enterprise Holdings, with headquarters in Clayton, Miss. Vanguard primarily serves the airport rental car market with the National Car Rental and Alamo Rent-A-Car brands.
National Car Rental Responsiveness rating
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What you need to know about National Car Rental
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with National Car Rental
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.National Car Rental mailing address
600 Corporate Park Drive
St. Louis, MO 63105
National Car Rental social media channels
National Car Rental executive customer service contacts
Primary Contact
Jim Bausch
Vice President Operations, National and Vanguard Car Rental
600 Corporate Park Drive
St. Louis, MO 63105
jim.bausch@nationalcar.com
Secondary Contact
Christine Taylor-Broughton
Executive Vice President, Chief Operating Officer
600 Corporate Park Drive
St. Louis, MO 63105
christine.taylor-broughton@erac.com
Chief Executive
Pamela M. Nicholson
600 Corporate Park Drive
St. Louis, MO 63105
pamela.nicholson@nationalcar.com
Should I contact the CEO?
Enterprise has noted that Nicholson is not in a customer-facing position, and has asked that consumers not contact her with customer service problems. Elliott Advocacy has agreed to post this statement on the National Car Rental contact page.
Can I email National Car Rental?
Emails to CustomerService@nationalcar.
How can I contact National Car Rental customer service?
Call (314) 512-5000.
Does National Car Rental have an online contact form?
Yes, you can find the online contact form here.
What are National Car Rental office hours?
Monday to Friday, 8 a.m. to 5 p.m. Central time.
How to get professional help with your National Car Rental problem
If you need help with National Car Rental, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
