National Car Rental Customer Service Contacts

National Car Rental and Vanguard Car Rental are subsidiaries of Enterprise Holdings headquartered in Clayton, Missouri. Vanguard primarily serves the airport rental car market with the National Car Rental and Alamo Rent-A-Car brands.

How to reach a person at National Car Rental

Customer Service: (314) 512-5000

How to get through to a person: Press 1 at each prompt.

National Car Rental Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about National Car Rental

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with National Car Rental

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

National Car Rental mailing address

National Car Rental
600 Corporate Park Drive
St. Louis, MO 63105
https://www.nationalcar.com/

National Car Rental social media channels

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National Car Rental executive customer service contacts

Primary Contact
David K. Nestor
Senior Vice President of North American Operations
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]
(314) 512-5000

Secondary Contact
Christine u0022Chrissyu0022 Taylor-Broughton
Executive Vice President, Chief Operating Officer
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]
(314) 512-4283

Chief Executive
Pamela M. Nicholson
President and Chief Executive Officer
600 Corporate Park Drive
St. Louis, MO 63105
[email protected]
(314) 512-5000 x 2070

Alternate email addresses: [email protected] and [email protected]

An Enterprise contact notes that Nicholson is not in a “customer-facing” position and should not be contacted with customer service problems. We have agreed to note that.

How to get professional help with your National Car Rental problem

If you need help with National Car Rental, you can contact our advocacy team or just click the "Get Help" button.

Get Help

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