National Car Rental

National Car Rental and Vanguard Car Rental are subsidiaries of Enterprise Holdings, with headquarters in Clayton, Mo. Vanguard primarily serves the airport rental car market with the National Car Rental and Alamo Rent-A-Car brands.

Telephone
Main : (800) 468-3334
Customer service : (314) 512-5000
Mailing address
600 Corporate Park Drive
Clayton, MO 63105
Website
nationalcar.com

What you need to know about National Car Rental

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with National Car Rental

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

National Car Rental customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Will Withington
Executive Vice President of Global Operations
Secondary
Sara Miller
Vice President Communications
Chief Executive Officer
Chrissy Taylor
Chief Executive Officer

Frequently asked questions about National Car Rental

Enterprise has noted that the CEO is not in a customer-facing position, and has asked that consumers not contact them with customer service problems. Elliott Advocacy has agreed to post this statement on the National Car Rental contact page.
Emails to CustomerService@nationalcar.com receive an instant automated reply stating that the mailbox is not monitored and to follow a link to the National Car customer service website. That site only provides a phone number.
Call (314) 512-5000.
Yes, you can find the online contact form here.
Monday to Friday, 8 a.m. to 5 p.m. Central time.

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