Sirius XM Radio is provider of satellite radio services. It was formed through the 2008 merger between XM Radio and Sirius Satellite Radio.
How to reach a person at Sirius XM Radio
Main: (212) 584-5100
Customer Service: (888) 601-6296
Toll Free: (866) 635-5027
Also, try the contact us page.
Sirius XM Radio Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Customer service resources
What you need to know about Sirius XM Radio
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Sirius XM Radio
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Sirius XM Radio mailing address
Sirius XM Radio
1221 Avenue of the Americas
New York, NY 10020
https://www.siriusxm.com/
Sirius XM Radio social media channels
Sirius XM Radio executive customer service contacts
Primary Contact
Richard Beatty
Senior Vice President, Chief Subscription Revenue Officer
1290 Avenue of the Americas 11th floor
New York, NY 10104
richard.beatty@siriusxm.com
(212) 901-6561
Alternative telephone numbers
(919) 225-4700 (Mobile)
(212) 584-5100 (HQ)
Secondary Contact
Jessica Casano-Antonellis
Senior VP Head of Communications
1221 Avenue of the Americas
New York, NY 10020
jessica.casano@siriusxm.com
(212) 901-6767
Alternative telephone numbers:
(917) 572-1699 (Mobile)
(212) 584-5100 (HQ)
Scott Greenstein
President and Chief Content Officer,
1221 Avenue of the Americas
New York, NY 10020
scott.greenstein@siriusxm.com
Chief Executive
Jennifer C. Witz
CEO
1221 Avenue of the Americas
New York, NY 10020
jennifer.witz@siriusxm.com
(212) 584-5393
Alternative telephone number: (212) 584-5100
How do I contact SiriusXM to cancel?
Cancel your subscription by calling SiriusXM customer service at (866) 635-5027.
What is the 844 number for SiriusXM?
The 844 number for SiriusXM customer service is (844) 711-8800.
Can I cancel SiriusXM and get a refund?
Yes, you can cancel your SiriusXM subscription, and you may be eligible for a refund depending on the terms of your subscription and how much time remains. Contact SiriusXM customer service at (866) 635-5027 to discuss your specific situation.
How can I cancel SiriusXM online without calling?
Log into your account on the SiriusXM website, go to the Manage Your Account section, and follow the prompts to cancel your subscription. Alternatively, you can use its chat feature to speak with a representative.
What are the numbers for SiriusXM?
How to get professional help with your Sirius XM Radio problem
If you need help with Sirius XM Radio, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help