Sirius XM Radio is provider of satellite radio services. It was formed through the 2008 merger between XM Radio and Sirius Satellite Radio.
Responsiveness rating
What you need to know about Sirius XM Radio
Sirius XM Radio has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Sirius XM Radio
Like most communication service providers, Sirius XM Radio normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1221 Avenue of the Americas
New York, NY 10020
https://shop.siriusxm.com/?intcmp=GN_HEADER_NEW_Shop_ShopRadios_ShopAll
Phone Contacts
Main: (212) 584-5100
Customer Service: (888) 601-6296
Toll Free: (866) 635-5027
Email Contacts
[email protected]
[email protected]
[email protected]
Also, try the contact us page.
Customer Service Resources
Social Media Contacts
Also, try the Sirius XM help Twitter account.
Executive Contacts
Primary Contact
Richard Beatty
Senior Vice President, Chief Subscription Revenue Officer
1290 Avenue of the Americas 11th floor
New York, NY 10104
(212) 901-6561
[email protected]
Alternative telephone numbers;
(919) 225-4700 (Mobile)
(212) 584-5100 (HQ)
Secondary Contact
Jessica Casano-Antonellis
Senior VP Head of Communications
1221 Avenue of the Americas
New York, NY 10020
(212) 901-6767
[email protected]
Alternative telephone numbers:
(917) 572-1699 (Mobile)
(212) 584-5100 (HQ)
Scott Greenstein
President and Chief Content Officer,
1221 Avenue of the Americas
New York, NY 10020
[email protected]
Chief Executive
Jennifer C. Witz
CEO
1221 Avenue of the Americas
New York, NY 10020
(212) 584-5393
[email protected]
Alternative telephone number: (212) 584-5100
