Sirius XM Radio Customer Service Contacts

Sirius XM Radio is provider of satellite radio services. It was formed through the 2008 merger between XM Radio and Sirius Satellite Radio.

How to reach a person at Sirius XM Radio

Customer Service: (888) 601-6296

Toll Free: (866) 635-5027

Also, try the contact us page.

Sirius XM Radio Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Support Centre

What you need to know about Sirius XM Radio

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Sirius XM Radio

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Sirius XM Radio mailing address

Sirius XM Radio
1221 Avenue of the Americas
New York, NY 10020

Sirius XM Radio social media channels


Also, try the Sirius XM help Twitter account.

Sirius XM Radio executive customer service contacts

Primary Contact
Richard Beatty
Senior Vice President, Chief Subscription Revenue Officer
1290 Avenue of the Americas 11th floor
New York, NY 10104
[email protected]
(212) 901-6561

Alternative telephone numbers
(919) 225-4700 (Mobile)
(212) 584-5100 (HQ)

Secondary Contact
Jessica Casano-Antonellis
Senior VP Head of Communications
1221 Avenue of the Americas
New York, NY 10020
[email protected]
(212) 901-6767

Alternative telephone numbers:
(917) 572-1699 (Mobile)
(212) 584-5100 (HQ)

Scott Greenstein
President and Chief Content Officer,
1221 Avenue of the Americas
New York, NY 10020
[email protected]


Chief Executive
Jennifer C. Witz
1221 Avenue of the Americas
New York, NY 10020
[email protected]
(212) 584-5393

Alternative telephone number:  (212) 584-5100

How to get professional help with your Sirius XM Radio problem

If you need help with Sirius XM Radio, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

Related Posts