Neiman Marcus, Inc., is a specialty retailer company that sells designer clothing, accessories and jewelry as well as fine home decor. The company’s headquarters are in Dallas, Texas. Common complaints with Neiman Marcus are about products and services. If you have a complaint to make with this company, email, call, mail, chat or fax the company or use the company’s Twitter.
Responsiveness rating
What you need to know about Neiman Marcus
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Neiman Marcus
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
https://www.neimanmarcus.com/
Phone Contacts
Main: (214) 741-6911
Customer Service: (800) 727-4757
Toll Free: (888) 888-4757
Email Contacts
Customer Service Resources
Different ways to contact Neiman Marcus on this page
Social Media Contacts
Executive Contacts
Primary Contact
Chris Purpura
Vice President, Customer Service
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
[email protected]
Secondary Contact
Stefanie Tsen
Senior Vice President, Omnichannel Customer Experience
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
[email protected]
David Goubert
Chief Retail Officer
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
[email protected]
Chief Executive
Geoffroy van Raemdonck
Chief Executive Officer
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
[email protected]
This contact was published on February 28, 2016 and updated on June 23, 2023.
