Neiman Marcus is a specialty retailer company that sells designer clothing, accessories and jewelry as well as fine home decor. The company’s headquarters is in Dallas.
How to reach a person at Neiman Marcus
Main: (214) 741-6911
Customer Service: (800) 727-4757
Toll Free: (888) 888-4757
Neiman Marcus Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Neiman Marcus
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Neiman Marcus
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Neiman Marcus mailing address
One Marcus Square
1618 Main Street
Dallas, TX 75201
Neiman Marcus social media channels
Neiman Marcus executive customer service contacts
Primary Contact
Chris Purpura
Vice President, Customer Service
One Marcus Square
1618 Main Street
Dallas, TX 75201
chris_purpura@neimanmarcus.com
Secondary Contact
Stefanie Tsen Ward
Chief Integrated Retail Officer
One Marcus Square
1618 Main Street
Dallas, TX 75201
stefanie_tsen@neimanmarcus.com
Chief Executive
Geoffroy van Raemdonck
One Marcus Square
1618 Main Street
Dallas, TX 75201
geoffroy_van_raemdonck@neimanmarcus.com
How can I contact Neiman Marcus customer service?
Call (800) 727-4757 or email customercarenm@neimanmarcus.com.
Can I send Neiman Marcus a text message?
Yes, you can text Neiman Marcus at (972) 476-1801.
When can I contact Neiman Marcus customer service?
Monday to Sunday, 6 a.m. to midnight (Central time).
Does Neiman Marcus have an online contact form?
Yes, you can find the online contact form here.
Does Neiman Marcus offer a Credit Card facility?
Neiman Marcus offers a Credit Card facility which is managed by Capital One.
How to get professional help with your Neiman Marcus problem
If you need help with Neiman Marcus, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
