Neiman Marcus

Neiman Marcus is a specialty retailer company that sells designer clothing, accessories and jewelry as well as fine home decor. The company’s headquarters is  in Dallas.

Telephone
Main : (214) 741-6911
Customer Service : (800) 727-4757
Toll Free : (888) 888-4757
Email
Mailing address
One Marcus Square, 1618 Main Street
Dallas, TX 75201
Website
neimanmarcus.com

What you need to know about Neiman Marcus

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Neiman Marcus

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Neiman Marcus customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Chris Purpura
Vice President, Customer Service
Secondary
Stefanie Tsen Ward
Chief Integrated Retail Officer
Chief Executive
Geoffroy van Raemdonck
Chief Executive

Frequently asked questions about Neiman Marcus

Call (800) 727-4757 or email customercarenm@neimanmarcus.com.
Yes, you can text Neiman Marcus at (972) 476-1801.
Monday to Sunday, 6 a.m. to midnight (Central time).
Yes, you can find the online contact form here.
Neiman Marcus offers a Credit Card facility which is managed by Capital One.
Yes, Neiman Marcus owns Bergdorf Goodman.

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