Neiman Marcus Credit Card Customer Service Contacts

The Neiman Marcus Credit Card is a store-specific credit card that offers rewards and financing options for purchases made at Neiman Marcus and its affiliated brands.

How to reach a person at Neiman Marcus Credit Card

Neiman Marcus Credit Card Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Neiman Marcus Credit Card

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Neiman Marcus Credit Card

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Neiman Marcus Credit Card mailing address

One Marcus Square
1618 Main Street
Dallas, TX 75201

Neiman Marcus Credit Card social media channels

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Neiman Marcus Credit Card executive customer service contacts

Primary Contact
Chris Purpura
VP of Customer Service
One Marcus Square
1618 Main Street
Dallas, TX 75201
chris_purpura@neimanmarcus.com

LinkedIn

Secondary Contact
Ryan Ross
President
One Marcus Square
1618 Main Street
Dallas, TX 75201
ryan_ross@neimanmarcus.com

LinkedIn

Chief Executive
Geoffroy van Raemdonck
One Marcus Square
1618 Main Street
Dallas, TX 75201
geoffroy_van_raemdonck@neimanmarcus.com

LinkedIn

Frequently asked questions about Neiman Marcus Credit Card

How can I contact Neiman Marcus Credit Card customer service?

To contact Neiman Marcus Credit Card call (888) 888-4757 or email CustomerCareNM@neimanmarcus.com.

Does Neiman Marcus Credit Card have an online chat service?

Yes, Neiman Marcus Credit Card can be contacted via an online chat service.

What is the relationship between Capital One and the Neiman Marcus Credit Card?

The Neiman Marcus Credit Card, which is part of the Neiman Marcus Group, is managed by Capital One.

How to get professional help with your Neiman Marcus Credit Card problem

If you need help with Neiman Marcus Credit Card, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.