Wyndham Destinations is a global vacation ownership and exchange company, offering timeshare resorts and vacation planning services. It provides a range of vacation ownership products, allowing members to exchange or use the points at various properties worldwide.
How to reach a person at Wyndham Destinations
Main: (407) 626-5200
Customer service: (800) 251-8736
Fax: (407) 626-6328
Wyndham Destinations Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Wyndham Destinations
What you need to know about Wyndham Destinations
Wyndham Destinations customer service provides assistance with vacation ownership, booking, and account inquiries through phone, email, and online support.
- The method of contact, issue type, and inquiry volume can all affect the response times of Wyndham Destinations customer service.
- To resolve an issue with Wyndham Destinations, you can use our insider guide or reach out via our executive contacts.
- Wyndham Destinations follows standard customer service policies. Here are the most common questions about Wyndham Destinations.
Wyndham Destinations customer service response times
Wyndham Destinations customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Response times range from a few minutes to 15 to 20 minutes, depending on call volume. During peak times, such as holidays or promotions, wait times may be longer. Call customer service at (800) 251-8736. |
| Email support | The response time for email support is typically 1 to 3 business days. Email Wyndham Destinations at owner.services@wyn.com. |
| Live chat | Wyndham Destinations’ customer service response time for live chat typically ranges from a few minutes to around 10 to 15 minutes, depending on agent availability and the time of day. During peak periods, wait times may be longer. |
| Social media | Response times on social media typically range from a few hours to 1 to 2 business days, depending on the platform and inquiry volume. Here’s how to reach Wyndham Destinations via social media. |
| Help Center/FAQ | Wyndham Destinations’ customer service response time for the Help Center or FAQ section is immediate, as it offers self-service information. |
How to resolve a problem with Wyndham Destinations
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Wyndham Destinations loyalty program
Wyndham Destinations offers a loyalty program called Wyndham Rewards, which allows members to earn points through stays at Wyndham properties and other activities. These points can be redeemed for free nights or gift cards.
Wyndham Destinations mailing address
6277 Sea Harbor Drive
Orlando, FL 32821
Wyndham Destinations social media channels
Wyndham Destinations executive customer service contacts
Primary Contact
Jamie Silva
Director of Operations
6277 Sea Harbor Drive
Orlando, FL 32821
geoff.richards@wyn.com
Chief Executive
Geoffrey A. Ballotti
6277 Sea Harbor Drive
Orlando, FL 32821
geoffrey.ballotti@wyn.com
How can I contact Wyndham Destinations customer service?
Call Wyndham Destinations customer service at (800) 251-8736 or email owner.services@wyn.com.
When can I contact Wyndham Destinations customer service?
Wyndham Destinations’ customer service is available Monday to Friday, 8 a.m. to 8 p.m., and on weekends from 9 a.m. to 6 p.m. (all times Eastern).
Does Wyndham Destinations have an online contact form?
Yes, here is the online contact form.
How can I cancel my reservation with Wyndham Destinations?
- Click on your name at the top of the page and select “My Account.”
- Look for your upcoming reservation in the “My Next Reservation” section.
- Find the reservation you want to cancel and click “View Details.”
- Click “Cancel Reservation” and confirm the cancellation when prompted.
How will I be penalized if I cancel my reservation with Wyndham Destinations?
- If you cancel 15 days or more before check-in, your points will be returned, and you will retain the benefits.
- If you cancel within 14 days of check-in, you will lose the points.
- If you book within 15 days of check-in, you have 24 hours to cancel without losing points.
- If you book on the same day as check-in, you must cancel by 11:59 p.m. (Eastern time) to retain your points. For further assistance, call the Vacation Planning Center at (800) 251-8736.
How to get professional help with your Wyndham Destinations problem
If you need help with Wyndham Destinations, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
What do you think of Wyndham Destinations?
Submit your review | |