Oceania Cruises Customer Service Contacts

Oceania Cruises is a cruise line that operates six upper-premium cruise ships on world-wide itineraries. It is a subsidiary of Norwegian Cruise Line Holdings.

How to reach a person at Oceania Cruises

Customer Service : (305) 514-2300

Toll Free : (855) 623-2642

Oceania Cruises Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Email Contacts

There is a “contact us” form available on their website.

What you need to know about Oceania Cruises

We receive regular complaints about Oceania. It left this customer stranded in Naples. It made promises it couldn’t keep to this customer.

How to resolve a problem with Oceania Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Oceania Cruises mailing address

Oceania Cruises
7665 Corporate Center Dr.
Miami, FL 33126

Oceania Cruises social media channels


Oceania Cruises executive customer service contacts

Primary Contact
Dayami Lazo
Director of Passenger Services
7665 Corporate Center Dr.
Miami, FL 33126
[email protected]
(305) 514-4893

Secondary Contact
Gair O’Neill
Senior Director, Guest Relations
7665 Corporate Center Dr.
Miami, FL 33126
[email protected]

Carlos Ortega
Vice President, Passenger Services
7665 Corporate Center Dr.
Miami, FL 33126
[email protected]
(305) 514-2294

Chief Executive
Frank A. Del Rio
Chief Executive Officer
7665 Corporate Center Dr.
Miami, FL 33126
[email protected]

How to get professional help with your Oceania Cruises problem

If you need help with Oceania Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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