Oceania Cruises Customer Service Contacts

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Oceania Cruises is a cruise line that operates six upper-premium cruise ships on world-wide itineraries. It is a subsidiary of Norwegian Cruise Line Holdings.

Responsiveness rating

rating
3/5

What you need to know about Oceania Cruises

We receive regular complaints about Oceania. It left this customer stranded in Naples. It made promises it couldn't keep to this customer.

How to resolve a problem with Oceania Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

7665 Corporate Center Dr.
Miami, FL 33126
https://www.oceaniacruises.com/


Phone Contacts

Main: (305) 514-2300
Customer Service: (305) 514-2300
Toll Free: (855) 623-2642


Email Contacts

There is a “contact us” form available on their website.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Dayami Lazo
Director of Passenger Services
7665 Corporate Center Dr.
Miami, FL 33126
(305) 514-4893
[email protected]

Secondary Contact
Gair O'Neill
Senior Director, Guest Relations
7665 Corporate Center Dr.
Miami, FL 33126
[email protected]

Carlos Ortega
Vice President, Passenger Services
7665 Corporate Center Dr.
Miami, FL 33126
(305) 514-2294
[email protected]

Chief Executive
Frank A. Del Rio
Chief Executive Officer
7665 Corporate Center Dr.
Miami, FL 33126
1-855-623-2642
[email protected]


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