Oceania Cruises

Oceania Cruises operates upper-premium cruise ships on worldwide itineraries. It is a subsidiary of Norwegian Cruise Line Holdings.

Telephone
Main : (305) 514-2300
Mailing address
Oceania Cruises, 7665 Corporate Center Dr.
Miami, FL 33126
Website
oceaniacruises.com

What you need to know about Oceania Cruises

We receive regular complaints about Oceania. It left this customer stranded in Naples. It made promises it couldn't keep to this customer.

How to resolve a problem with Oceania Cruises

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Oceania Cruises customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Dayami Lazo
Director of Passenger Services
(305) 514-4893
Secondary
Gair O'Neill
Senior Director, Guest Relations
Chief Executive
Carlos Ortega
Vice President, Passenger Services
(305) 514-2294

Frequently asked questions about Oceania Cruises

Yes, Oceania Cruises is headquartered in Miami, Florida, in the United States, and it operates seven cruise ships on global itineraries.
Oceania Cruises is a subsidiary of Norwegian Cruise Line Holdings Ltd., which also owns Norwegian Cruise Line and Regent Seven Seas Cruises.
Howard Sherman serves as the President and CEO of Oceania Cruises.
No, Oceania Cruises arenot all-inclusive, as additional charges apply for tips, alcoholic beverages, fitness classes, and shore excursions. Review the specific inclusions and exclusions for each cruise.
During the cruise, there are additional charges for gratuities, alcoholic beverages, specialty dining, shore excursions, spa treatments, and personal expenses.
Oceania Cruises offers a variety of dining options, including specialty restaurants. While some meals are included in the cruise fare, specialty dining venues may have additional charges.

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