Oceania Cruises is a cruise line that operates six upper-premium cruise ships on world-wide itineraries. It is a subsidiary of Norwegian Cruise Line Holdings.
Responsiveness rating
What you need to know about Oceania Cruises
We receive regular complaints about Oceania. It left this customer stranded in Naples. It made promises it couldn't keep to this customer.
How to resolve a problem with Oceania Cruises
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
7665 Corporate Center Dr.
Miami, FL 33126
https://www.oceaniacruises.com/
Phone Contacts
Main: (305) 514-2300
Customer Service: (305) 514-2300
Toll Free: (855) 623-2642
Email Contacts
There is a “contact us” form available on their website.
Social Media Contacts
Executive Contacts
Primary Contact
Dayami Lazo
Director of Passenger Services
7665 Corporate Center Dr.
Miami, FL 33126
(305) 514-4893
[email protected]
Secondary Contact
Gair O'Neill
Senior Director, Guest Relations
7665 Corporate Center Dr.
Miami, FL 33126
[email protected]
Carlos Ortega
Vice President, Passenger Services
7665 Corporate Center Dr.
Miami, FL 33126
(305) 514-2294
[email protected]
Chief Executive
Frank A. Del Rio
Chief Executive Officer
7665 Corporate Center Dr.
Miami, FL 33126
1-855-623-2642
[email protected]
This contact was published on February 2, 2015 and updated on September 25, 2023.
