Mazda is a multinational company with world headquarters in Japan. Mazda Motor of America is located in Irvine, Calif. The company sells automobiles and auto parts.
Responsiveness rating
What you need to know about Mazda Motor of America
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Mazda Motor of America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
200 Spectrum #100
Irvine, CA 92618
https://www.mazdausa.com/
Phone Contacts
Main: (949) 727-1990
Customer Service: (800) 222-5500
Fax: (949) 727-6813
Mazda North American Operations
Attn: Customer Experience Center
PO Box 19734
Irvine, CA 92623-9734
Email Contacts
[email protected]
[email protected]
[email protected]
Customer Service Resources
If you have questions, comments or complaints about a Mazda vehicle, please contact the Mazda Customer Assistance Center at
Customer support
Mazda has a comprehensive Contact Us section including FAQs, locating dealers, locating service/parts facilities, owners portal, 24/7 roadside assistance, financing assistance, recalls and special service programs, and import/export questions.
Social Media Contacts
Executive Contacts
Primary Contact
Tom Donnelly
Senior Vice President Retail Operations
200 Spectrum #100
Irvine, CA 92618
[email protected]
Secondary Contact
Lance Rabun
Senior Director Network Operations at Mazda North American Operations
200 Spectrum #100
Irvine, CA 92618
[email protected]
Ryuichi Umeshita
Executive Vice President
200 Spectrum #100
Irvine, CA 92618
[email protected]
Chief Executive
Jeffrey H. Guyton
CEO
200 Spectrum #100
Irvine, CA 92618
[email protected]
This contact was published on January 23, 2015 and updated on August 28, 2023.