Westgate Resorts Customer Service Contacts

Westgate Resorts is a Florida-based timeshare resort company.

How to reach a person at Westgate Resorts

Customer Service: (407) 355-2690

Toll Free: (888) 852-2959

Westgate Resorts Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.

What you need to know about Westgate Resorts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Westgate Resorts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Westgate Resorts mailing address

5601 Windhover Dr.
Orlando, FL 32819

Westgate Resorts social media channels

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Westgate Resorts executive customer service contacts

Primary Contact
Barry Siegel
Executive Vice President
5601 Windhover Dr.
Orlando, FL 32819
barry_siegel@wgresorts.com

Secondary Contact
Mitch Less
Chief operating officer
5601 Windhover Dr.
Orlando, FL 32819
mitch.less@wgresorts.com

LinkedIn

Chief Executive
Jim Gissy
5601 Windhover Dr.
Orlando, FL 32819
jim_gissy@wgresorts.com

Frequently asked questions about Westgate Resorts

What is the phone number for Westgate owners reservations?

To make a reservation or inquire about your ownership, contact Westgate Resorts at (800) 925-9999.

How do I cancel my Westgate resort reservation?

To cancel a reservation, contact Westgate Resorts directly by calling (888) 852-2959.

Can I sell my timeshare back to Westgate?

Westgate Resorts does not typically purchase timeshares directly from owners. Westgate recommends contacting them first at (800) 351-0461. The company also suggests selling through a trusted real estate agent.

Where is Westgate headquarters located?

The headquarters of Westgate Resorts is located in Orlando, Florida.

Is Westgate Resorts a timeshare?

Westgate Resorts primarily operates as a timeshare company. It offers vacation ownership opportunities and manages a network of resorts.

How do I get out of a Westgate timeshare?

It is recommended to consult with Westgate first by calling (800) 351-0461. If not, selling through a trusted real estate agent is advised.

Who is the owner of Westgate Resorts?

Westgate Resorts is a subsidiary of Central Florida Investments (CFI).

Who is the CEO of Westgate Resorts?

The current CEO of Westgate Resorts is Jim Gissy.

How can I make a payment for my reservation or timeshare maintenance fees?

Payments can be made online through the Westgate Resorts account portal, by phone, or by mail. For timeshare maintenance fees, specific payment instructions will be provided with your billing statement.

Are pets allowed at Westgate Resorts?

Some Westgate Resorts properties are pet-friendly. It’s best to check the specific pet policy of the resort you plan to visit, as there may be restrictions and additional fees.

How to get professional help with your Westgate Resorts problem

If you need help with Westgate Resorts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.