Westgate Resorts is a Florida-based timeshare resort company.
How to reach a person at Westgate Resorts
Main: (407) 351-3351
Customer Service: (407) 355-2690
Toll Free: (888) 852-2959
Westgate Resorts Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Westgate Resorts
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Westgate Resorts
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Westgate Resorts mailing address
5601 Windhover Dr.
Orlando, FL 32819
Westgate Resorts executive customer service contacts
Primary Contact
Brian Waltrip
Vice President of Resort Operations
5601 Windhover Dr.
Orlando, FL 32819
Brian_Waltrip@wgresorts.com
or try bwaltrip@wgresorts.com
Secondary Contact
Tom Sparks
Senior Vice President of Resort Operations
5601 Windhover Dr.
Orlando, FL 32819
Tom_Sparks@wgresorts.com
or try tsparks@wgresorts.com
Sparks’ LinkedIn profile
Jim Gissy
Executive Vice President
5601 Windhover Dr.
Orlando, FL 32819
jgissy@wgresorts.com
Chief Executive
David Siegel
5601 Windhover Dr.
Orlando, FL 32819
dsiegel@wgresorts.com
Siegel’s LinkedIn profile
What is the phone number for Westgate owners reservations?
To make a reservation or inquire about your ownership, contact Westgate Resorts at (800) 925-9999.
What is the email format for Westgate Resorts?
The general formats for Westgate Resorts are:
[First][Last]@wgresorts.com
[First initial][Last]@wgresorts.com
[First][Last initial]@wgresorts.com
[First]_[Last]@wgresorts.com
How do I cancel my Westgate resort reservation?
To cancel a reservation, contact Westgate Resorts directly by calling (888) 852-2959.
Can I sell my timeshare back to Westgate?
Westgate Resorts does not typically purchase timeshares directly from owners. Westgate recommends contacting them first at (800) 351-0461. The company also suggests selling through a trusted real estate agent.
Where is Westgate headquarters located?
The headquarters of Westgate Resorts is located in Orlando, Florida.
Is Westgate Resorts a timeshare?
Westgate Resorts primarily operates as a timeshare company. It offers vacation ownership opportunities and manages a network of resorts.
How do I get out of a Westgate timeshare?
It is recommended to consult with Westgate first by calling (800) 351-0461. If not, selling through a trusted real estate agent is advised.
Who is the owner of Westgate Resorts?
Westgate Resorts is a subsidiary of Central Florida Investments (CFI).
Who is the CEO of Westgate Resorts?
The current CEO of Westgate Resorts is David Siegel.
Who do I contact for billing inquiries?
For billing inquiries, you can contact the Westgate Resorts Billing Department at (800) 925-9999 or email billing@westgateresorts.com.
How can I make a payment for my reservation or timeshare maintenance fees?
Payments can be made online through the Westgate Resorts account portal, by phone, or by mail. For timeshare maintenance fees, specific payment instructions will be provided with your billing statement.
Are pets allowed at Westgate Resorts?
Some Westgate Resorts properties are pet-friendly. It’s best to check the specific pet policy of the resort you plan to visit, as there may be restrictions and additional fees.
How to get professional help with your Westgate Resorts problem
If you need help with Westgate Resorts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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