Westgate Resorts
Westgate Resorts is a Florida-based timeshare resort company.
Telephone
Main : (407) 351-3351
Customer service : (407) 355-2690
Toll Free : (888) 852-2959
What you need to know about Westgate Resorts
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Westgate Resorts
Try self-service first
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Contact an executive
Start with the primary contact below, then escalate step by step if needed.
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Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
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Verified contacts
Westgate Resorts customer service executives
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Chief Executive
Jim Gissy
Chief Executive Officer
Frequently asked questions about Westgate Resorts
To make a reservation or inquire about your ownership, contact Westgate Resorts at (800) 925-9999.
To cancel a reservation, contact Westgate Resorts directly by calling (888) 852-2959.
Westgate Resorts does not typically purchase timeshares directly from owners. Westgate recommends contacting them first at (800) 351-0461. The company also suggests selling through a trusted real estate agent.
The headquarters of Westgate Resorts is located in Orlando, Florida.
Westgate Resorts primarily operates as a timeshare company. It offers vacation ownership opportunities and manages a network of resorts.
It is recommended to consult with Westgate first by calling (800) 351-0461. If not, selling through a trusted real estate agent is advised.
Westgate Resorts is a subsidiary of Central Florida Investments (CFI).
The current CEO of Westgate Resorts is Jim Gissy.
Payments can be made online through the Westgate Resorts account portal, by phone, or by mail. For timeshare maintenance fees, specific payment instructions will be provided with your billing statement.
Some Westgate Resorts properties are pet-friendly. It's best to check the specific pet policy of the resort you plan to visit, as there may be restrictions and additional fees.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published December 15, 2016. Updated September 25, 2025.