Azamara Club Cruises

Azamara operates four ships (Azamara Quest, Azamara Pursuit, Azamara Journey and Azamara Onward).

Mailing address
Azamara Club Cruises, 3059 Grand Avenue, Suite 205
Miami, FL 33133-5161
Website
azamara.com

What you need to know about Azamara Club Cruises

We receive occasional complaints about Azamara Club Cruises. Here’s one where a reader felt ripped off by the cruise’s bait-and-switch tactic.

How to resolve a problem with Azamara Club Cruises

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Azamara Club Cruises customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Rob Doerfler
Guest Services Manager
Primary
David Martinez
Guest Relations Manager
Secondary
Carol Cabezas
President
Secondary
Simon Blacoe
Vice President, Hotel Operations
Chief Executive
Laura Krejci
Chief Administrative and Information Officer
Chief Executive
Dondra Ritzenthaler

Frequently asked questions about Azamara Club Cruises

No. The company is no longer associated with Royal Caribbean as it was sold to Sycamore Holdings about a year ago.
Fill out the online contact us form or email azamaraguestrelations@azamara.com.
Azamara Club Cruises customer service is available from Monday to Friday, 8 a.m. to 8:30 p.m., and Saturday from 9 a.m. to 2 p.m. Central time.
Complete the online form if you require assistance with redeployment or cancellations.

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