ACE Rent a Car is a privately-held rental car agency. Founded in 1966 by Robert Sorenson, who owned two car washes in Indianapolis and added 10 Volkswagens to his business to meet the rental needs of the surrounding neighborhoods. They have more than 350 affiliated locations worldwide.
Responsiveness rating
What you need to know about ACE Rent a Car
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with ACE Rent a Car
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
4529 West 96th Street
Indianapolis, IN 46268
https://www.acerentacar.com/
Phone Contacts
Main: (317) 248-5686
Customer Service: (317) 248-5686
Fax: (317) 248-7251
Email Contacts
No customer service email; see below for form information.
Customer Service Resources
Reservations: (877) 822-3872
Contact-us form in lieu of customer service email
Rental Terms & Conditions
Frequently-asked questions (FAQ)
Social Media Contacts
Executive Contacts
Primary Contact
Jason Walsh
Contact Center Manager
4529 West 96th Street
Indianapolis, IN 46268
[email protected]
Secondary Contact
Christina Gipson
Director of Customer Experience
4529 West 96th Street
Indianapolis, IN 46268
[email protected]
Tom Farrell
Vice President Operations
4529 West 96th Street
Indianapolis, IN 46268
[email protected]
Chief Executive
Kevin Stutz
President
4529 West 96th Street
Indianapolis, IN 46268
[email protected]
