Craigslist is a classified advertising site for jobs, housing, personals, for sale, items wanted, services, and discussion forums.
How to reach a person at Craigslist
Craigslist Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Craigslist
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Craigslist
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Craigslist mailing address
222 Sutter St
9th Floor
San Francisco, CA 94108
Craigslist executive customer service contacts
Primary Contact
Kendra Frost
User Operations Manager
222 Sutter St
9th Floor
San Francisco, CA 94108
kendra-frost@craigslist.org
Secondary Contact
Craig Newmark
Founder
222 Sutter St
9th Floor
San Francisco, CA 94108
craig@craigslist.org
(415) 566-6394 x8283
Chief Executive Officer
Jim Buckmaster
222 Sutter St
9th Floor
San Francisco, CA 94108
jim@craigslist.org
(415) 566-6394
How can I contact Craigslist customer service?
Call (800) 664-0633, email help@craigslist.org, or use the online contact form.
How can I contact the billing department?
Email billing@craigslist.org.
What is the number for international callers?
Call +1-415-566-9844.
Should I be aware of specific scams?
Craigslist has many prominent warnings about possible scams, particularly when it comes to rental listings. We suggest you heed them.
How to get professional help with your Craigslist problem
If you need help with Craigslist, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.