Craigslist Customer Service Contacts

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Craigslist is a classified advertising site for jobs, housing, personals, for sale, items wanted, services, and discussion forums, among others.

Responsiveness rating

rating
3/5

What you need to know about Craigslist

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Craigslist

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: Craigslist has many prominent warnings about possible scams, particularly when it comes to rental listings. We suggest you heed them.

Address

222 Sutter St
9th Floor
San Francisco, CA 94108
https://www.craigslist.org/about/sites#US


Phone Contacts

Main: (415) 399-5200
Customer Service: (415) 566-6394
Toll Free: (800) 664-0633
International: (415) 566-9844


Email Contacts

[email protected]
[email protected]


Executive Contacts

Primary Contact
Kendra Frost
User Operations Manager
222 Sutter St
9th Floor
San Francisco, CA 94108
[email protected]

Secondary Contact
Craig Newmark
Founder
222 Sutter St
9th Floor
San Francisco, CA 94108
(415) 566-6394 x8283
[email protected]

Chief Executive
Jim Buckmaster
222 Sutter St
9th Floor
San Francisco, CA 94108
(415) 566-6394
[email protected]