Celestyal Cruises (formerly Louis Cruises) is a Cyprus-based cruise line that operates cruises from Cyprus, France, Italy, India and Greece. Celestyal Cruises is a subsidiary of Louis Plc and member of Louis Group, the leading tourism group in the Eastern Mediterranean.
What you need to know about Celestyal Cruises (Louis)
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Celestyal Cruises (Louis)
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1111 Brickell Avenue
Suite 1100
Miami, FL 33131
https://americas.celestyalcruises.com//en
Phone Contacts
Toll Free: (877) 337-4665
International: +30 216 40 09 600
Fax: +1 (305) 913 4101
World HQ, Athens, Greece
8 Antoniou Ampatielou and Akti Miaouli,
18536 Piraeus, Greece
Tel. +30 216 40 09 600
Reservations: +30 216 40 09 999
Customer Support: +30 216 40 09 820
Fax. +30 216 40 09 649
Email Contacts
Customer Service Resources
Additional Address:
20 Amphipoleos Street
2025 Strovolos
PO Box 21301
CY-1506 Nicosia Cyprus
For citizens of United Kingdom:
Louis Cruises UK
Chesterfield House,
385-387 Euston Road
London, NW1 3AU
Phone: 0800 0183883
Fax: +44 2073832992
Email: [email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Christos Hadjipetris
Manager of Hotel Operations
1111 Brickell Avenue
Suite 1100
Miami, FL 33131
[email protected]
Secondary Contact
Captain George Koumpenas
Chief Operations Officer
1111 Brickell Avenue
Suite 1100
Miami, FL 33131
[email protected]
Leslie Peden
Chief Commercial Officer
1111 Brickell Avenue
Suite 1100
Miami, FL 33131
[email protected]
Chief Executive
Chris Theophilides
CEO
1111 Brickell Avenue
Suite 1100
Miami, FL 33131
[email protected]
This contact was published on October 1, 2015 and updated on August 29, 2023.