Celestyal Cruises Customer Service Contacts

Celestyal Cruises (formerly Louis Cruises) is a Cyprus-based cruise line.

How to reach a person at Celestyal Cruises

Toll Free: (877) 337-4665

Celestyal Cruises Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Celestyal Cruises

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Celestyal Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Celestyal Cruises mailing address

1111 Brickell Avenue
Suite 1100
Miami, FL 33131

Celestyal Cruises social media channels


Celestyal Cruises executive customer service contacts

Primary Contact
Captain George Koumpenas
Vice President Operations
1111 Brickell Avenue
Suite 1100
Miami, FL 33131
[email protected]


Leslie Peden
Chief Commercial Officer
1111 Brickell Avenue
Suite 1100
Miami, FL 33131
[email protected]

Chief Executive
Chris Theophilides
1111 Brickell Avenue
Suite 1100
Miami, FL 33131
[email protected]


Frequently asked questions about Celestyal Cruises

How can I contact Celestyal Cruises customer service?

What is the international telephone number for Celestyal Cruises?

What is Celestyal Cruises P.O. Box address?

PO Box 21301, CY-1506 Nicosia Cyprus.

Which ships do Celestyal Cruises operate?

Celestyal Cruises operates three ships: Celestyal Crystal, Celestyal Olympia, and Celestyal Journey.

What are Celestyal Cruises contact details in the U.K.?

For citizens of United Kingdom:
Louis Cruises UK
Chesterfield House,
385-387 Euston Road
London, NW1 3AU
Phone: 0800-0183883 Fax: 0207-383-2992 Email: [email protected]

How to get professional help with your Celestyal Cruises problem

If you need help with Celestyal Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help