Vonage

Vonage is a publicly held commercial voice over IP network and SIP company that provides telephone service via a broadband connection.

Telephone
Main : (732) 528-2600
Customer service : (866) 243-4357
Toll Free : (732) 944-0000
Fax :(732) 834-0189
Mailing address
23 Main Street
Holmdel, NJ 07733
Website
vonage.com/personal

What you need to know about Vonage

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Vonage

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Vonage customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Alex Laporte
Vice President, Professional Services North America
Secondary
Ken McMahon
Senior Vice President Global Customer Success
Secondary
Rodolpho Cardenuto
President, Applications Group
Chief Executive
Alan Masarek

Frequently asked questions about Vonage

Yes, you can find the online chat form here.
Yes, you can find the online contact form here.
Monday to Friday, 9 a.m. to midnight; Saturday 9 a.m. to 8:30 p.m. (all times Eastern).

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