Vonage Customer Service Contacts

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Vonage is a publicly held commercial voice over IP network and SIP company that provides telephone service via a broadband connection.

Responsiveness rating


What you need to know about Vonage

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Vonage

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


23 Main Street
Holmdel, NJ 07733

Phone Contacts

Main: (732) 528-2600
Customer Service: (866) 243-4357
Toll Free: (732) 944-0000

Fax: (732) 834-0189

Email Contacts

[email protected]

online email form

Customer Service Resources

Contact Page

Customer Support

Social Media Contacts


Executive Contacts

Primary Contact
Alex Laporte
Vice President, Professional Services North America
23 Main Street
Holmdel, NJ 07733
[email protected]

Secondary Contact
Ken McMahon
Senior Vice President Global Customer Success
23 Main Street
Holmdel, NJ 07733
[email protected]

Rodolpho Cardenuto
President, Applications Group
23 Main Street
Holmdel, NJ 07733
[email protected]

Chief Executive
Alan Masarek
23 Main Street
Holmdel, NJ 07733
[email protected]