Fidelity Investments is an American multinational financial services corporation.
Responsiveness rating
What you need to know about Fidelity
Most Fidelity cases are handled quickly and by the book. Serious complaints are rare.
How to resolve a problem with Fidelity
If regular customer service channels don't work, try our executive contacts.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
245 Summer Street
Boston, MA 02201
https://www.fidelity.com/
Phone Contacts
Main: (800) 544-6666
Customer Service: (800) 343-3548
International: (617) 692-0041
Email Contacts
https://servicemessages.fidelity.com/ftgw/amtd/email/init.
https://www.fidelity.com/customer-service/chat,
Social Media Contacts
Executive Contacts
Primary Contact
Shankar Saravanan
Head of Customer Core Journeys
245 Summer Street
Boston, MA 02201
[email protected]
Secondary Contact
Michael Giannetti
Director, Customer Experience
245 Summer Street
Boston, MA 02201
[email protected]
Parrish Arturi
Vice President, Customer Experience
245 Summer Street
Boston, MA 02201
[email protected]
Chief Executive
Abby Johnson
CEO
245 Summer Street
Boston, MA 02201
[email protected]