Metro by T-Mobile
A prepaid wireless service in the United States that is part of T-Mobile US.
What you need to know about Metro by T-Mobile
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Metro by T-Mobile
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Metro by T-Mobile customer service executives
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Frequently asked questions about Metro by T-Mobile
Contact Metro by T-Mobile customer service by dialing *611 from your Metro by T-Mobile phone or calling 888-8-METRO-8.
Metro by T-Mobile is a prepaid wireless brand that is owned by T-Mobile US, Inc. It provides competitive plans and coverage that are similar to T-Mobile's services.
It is possible to manage your Metro service through its website or mobile app. You can take care of billing, payments, and other account-related tasks online.
Caller ID features are available on Metro by T-Mobile, allowing you to view the caller's information before you answer the call.
Metro by T-Mobile is a prepaid wireless service in the United States, offering affordable plans, devices, and nationwide coverage.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published July 25, 2016. Updated November 27, 2025.