Metro by T-Mobile

A prepaid wireless service in the United States that is part of T-Mobile US, Inc.

12920 S.E. 38th Street
Bellevue, WA 98006

Phone Contacts

Main: (214) 570-5800
Customer Service: *611 from your MetroPCS phone
Toll Free: (888) 863-8768

Email Contacts

[email protected]

Social Media Contacts


Executive Contacts

Primary Contact
Irene Kieweg
Vice President, Customer Life Cycle Management
12920 S.E. 38th Street
Bellevue, WA 98006
[email protected]

Secondary Contact
Charlie Moore
Sr. Vice President, Field Operation
12920 S.E. 38th Street
Bellevue, WA 98006
[email protected]

Chief Executive
Tom Keys
President, T-Mobile Indirect Channels
2250 Lakeside Blvd
Richardson, TX 75082
[email protected]

Last updated: December 17, 2018.

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