Subaru of America, Inc., based in Camden, New Jersey, is the United States-based distributor of Subaru’s brand vehicles, a subsidiary of Subaru Corporation of Japan. The company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network with approximately 600 dealers throughout the United States.
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What you need to know about Subaru
We receive many complaints about Subaru. Here is a recent case where one of our readers received a car without a spare key.
How to resolve a problem with Subaru
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
One Sabaru Drive
Camden, NJ 08103
https://www.subaru.com/index.html
Phone Contacts
Main: (856) 488-8500
Customer Service: 1-800-SUBARU3 (1-800-782-2783)
Email Contacts
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Michael D. Campbell,
Vice President, Service and Quality
One Sabaru Drive
Camden, NJ 08103
[email protected]
Secondary Contact
Jeffrey A Walters
Senior Vice President, Sales
One Sabaru Drive
Camden, NJ 08103
[email protected]
Jinya Shoji
Executive Vice President
One Sabaru Drive
Camden, NJ 08103
[email protected]
Chief Executive
Thomas J. Doll
President and Chief Executive Officer
One Sabaru Drive
Camden, NJ 08103
[email protected]
or try [email protected]
This contact was published on July 18, 2016 and updated on September 5, 2023.
