Subaru of America, Inc., based in Camden, New Jersey, is the United States-based distributor of Subaru’s brand vehicles, a subsidiary of Subaru Corporation of Japan. The company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network with approximately 600 dealers throughout the United States.
How to reach a person at Subaru
Main: (856) 488-8500
Customer Service: 1-800-SUBARU3 (1-800-782-2783)
Subaru Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
Customer service resources
What you need to know about Subaru
We receive many complaints about Subaru. Here is a recent case where one of our readers received a car without a spare key.
How to resolve a problem with Subaru
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Subaru’s mailing address
One Subaru Drive
Camden, NJ 08103
https://www.subaru.com/index.html
Subaru’s executive customer service contacts
Primary Contact
Michael D. Campbell,
Vice President, Service and Quality
One Subaru Drive
Camden, NJ 08103
mcam@subaru.com
Secondary Contact
Jeffrey A Walters
Senior Vice President, Sales
One Subaru Drive
Camden, NJ 08103
jwalters@subaru.com
Jinya Shoji
Executive Vice President
One Subaru Drive
Camden, NJ 08103
JShoji@subaru.com
Chief Executive
Thomas J. Doll
President and Chief Executive Officer
One Subaru Drive
Camden, NJ 08103
thomas.doll@subaru.com
or try tdoll@subaru.com
How do I contact Subaru headquarters USA?
Subaru of America’s corporate headquarters is located in Camden, N.J. You can reach them at (800) 782-2783.
How do I contact Subaru Starlink?
To access Subaru Starlink Connected Services, call (855) 753-2495.
How do I complain to Subaru Australia?
If you have any complaints related to Subaru in Australia, contact Subaru Australia’s Customer Relations Team at 1800-22-66-43 (Monday to Friday, 8:30 am – 5:00 pm AEST) or email them at feedback@subaru.com.au.
Where is Subaru's main headquarters located?
Subaru Corporation’s main headquarters is in Ebisu, Shibuya, Tokyo, Japan.
What company owns Subaru?
Subaru Corporation is a Japanese multinational conglomerate primarily known for its line of Subaru automobiles. It was formerly known as Fuji Heavy Industries.
Is Subaru still owned by Toyota?
Subaru is not currently owned by Toyota. However, Toyota has a significant stake in Subaru, with both companies collaborating on various projects.
How to get professional help with your Subaru problem
If you need help with Subaru, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
