Frontier Communications Customer Service Contacts

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Frontier Communications Corporation is a telephone company in the United States and is the fourth largest provider of digital subscriber line (based on coverage area) in the United States. 

Responsiveness rating


What you need to know about Frontier Communications

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Frontier Communications

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


401 Merritt 7
Norwalk, CT 06851

Phone Contacts

Main: (203) 614-5600
Customer Service: (800) 921-8101

Social Media Contacts


Executive Contacts

Primary Contact
Charlon McIntosh
EVP, Chief Consumer Operations Officer
401 Merritt 7
Norwalk, CT 06851
[email protected]

Secondary Contact
John Harrobin
EVP, Consumer
401 Merritt 7
Norwalk, CT 06851
[email protected]

Chief Executive
Nick Jeffery
President and CEO
401 Merritt 7
Norwalk, CT 06851
[email protected]

Can also try [email protected]