Choice Hotels International Customer Service Contacts

Choice Hotels International is a hospitality holding corporation.

How to reach a person at Choice Hotels International

Customer service: (800) 300-8800

Toll Free: (877) 424-6423

Choice Hotels International Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.

What you need to know about Choice Hotels International

We receive few complaints about Choice hotels. The company turned down this customer on a technicality.

How to resolve a problem with Choice Hotels International

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Choice Hotels International mailing address

18615 North Claret Drive
Scottsdale, AZ 85255

Choice Hotels International social media channels

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Choice Hotels International executive customer service contacts

Primary Contact
Jean LaPoint
Manager, Customer Engagement
18615 North Claret Drive
Scottsdale, AZ 85255
jean.lapoint@choicehotels.com
(602) 308-5405

LinkedIn

Secondary Contact
Jason Coats
Senior Director, Customer Care
18615 North Claret Drive
Scottsdale, AZ 85255
jason.coats@choicehotels.com

LinkedIn

Chief Executive
Patrick Pacious
18615 North Claret Drive
Scottsdale, AZ 85255
patrick.pacious@choicehotels.com

LinkedIn

Frequently asked questions about Choice Hotels International

Which hotel and motel brands do Choice Hotels International own?

The company owns the hotel and motel brands Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn, Clarion, Cambria Hotel and Suites, Mainstay Suites, Suburban Extended Stay, Econo Lodge, Radisson, Rodeway Inn, and Ascend Hotel Collection.

Does Choice Hotels International have an online contact form?

Yes, you can access the contact form here.

How can I contact Choice Hotels International customer service?

How can I cancel or change my reservation with Choice Hotels International?

To cancel or modify your Choice Hotels International reservation:

Online: Log in to your Choice Hotels account to manage or cancel your reservation directly on the website. Locate your confirmation number from the email or text message you received after booking. For bookings made through third-party agents, contact your booking agent for assistance.

Phone: Call Choice Hotels at (800) 300-8800 to speak with a representative and make changes to your reservation over the phone.

How to get professional help with your Choice Hotels International problem

If you need help with Choice Hotels International, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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