Volkswagen of America

Volkswagen of America is a subsidiary and the North American operational headquarters of the Volkswagen Group of automobile companies of Germany. Volkswagen is the top-selling and namesake marque of the Volkswagen Group, which is also responsible for Audi, Bentley, Bugatti, and Lamborghini.

America’ Website

2200 Ferdinand Porsche Dr.
Herndon, VA 20171
https://www.vw.com/

Phone Contacts

Main: (248) 754-5000 or (703) 364-7000
Customer Service: (800) 822-8987 or (800) 428-4034 Monday to Friday 8 a.m to 10 p.m EST
Toll Free: (800) DRIVE VW or (866) 573-1844

For VW customers with product-related questions or comments, please contact the VW Information Center at 1-(800) 374-8389.

For information regarding TDI vehicles, please visit www.vwdieselinfo.com.

Customer Service Resources

Volkswagen of America Contact form for emails
Volkswagen Group Contact form for emails
Vehicle recall/campaign

Social Media Contacts

Facebook
Twitter

Twitter: Use #VWCares if you need help.

 

Executive Contacts

Primary Contact
Nick Ratcliffe
Customer Experience Director
2200 Ferdinand Porsche Dr.
Herndon, VA 20171
[email protected]

Secondary Contact
Patrick Coyle
Vice President
2200 Ferdinand Porsche Dr.
Herndon, VA 20171
[email protected]

Duncan Movassaghi
Executive Vice President of Sales and marketing at Volkswagen of America, Inc
2200 Ferdinand Porsche Dr.
Herndon, VA 20171
[email protected]

Chief Executive
Scott Keogh
CEO and President of Volkswagen Group of America, Inc. and head of Volkswagen brand in North America
2200 Ferdinand Porsche Dr.
Herndon, VA 20171
[email protected]

Last updated: March 14, 2020.

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