Volkswagen of America (VW) is a subsidiary and the North American operational headquarters of the Volkswagen Group of automobile companies of Germany. Volkswagen owns the Audi, Bentley, Bugatti, and Lamborghini brands.
How to reach a person at Volkswagen of America
Main: (248) 754-5000 or (703) 364-7000
Customer Service: (800) 822-8987
Toll Free: (800) DRIVE VW or (866) 573-1844
Volkswagen of America Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Volkswagen of America
We receive occasional complaints about Volkswagen. The company wouldn’t cover the damage on this case because of a technicality. And here’s an Audi case involving a broken engine.
How to resolve a problem with Volkswagen of America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Volkswagen of America mailing address
Volkswagen of America
2200 Ferdinand Porsche Dr.
Herndon, VA 20171
Volkswagen of America social media channels
Volkswagen of America executive customer service contacts
Primary Contact
Dawn Dameron
Manager, Volkswagen Customer CARE
3800 Hamlin Road
Auburn Hills, MI 48326
vwcustomercare@vw.com
(800) 822-8987
Secondary Contact
Andrew Savvas
Chief Sales u0026 Marketing Officer, North America + EVP Sales u0026 Marketing,
2200 Ferdinand Porsche Dr.
Herndon, VA 20171
andrew.savvas@vw.com
+971 56 400 6523
Pablo Di Si
2200 Ferdinand Porsche Dr.
Herndon, VA 20171
pablo.disi@volkswagen.com.br
Chief Executive
Scott Keogh
CEO and President of Volkswagen Group of America, Inc. and head of Volkswagen brand in North America
2200 Ferdinand Porsche Dr.
Herndon, VA 20171
scott.keogh@vw.com
Where is the headquarters of the VW Group of America?
The headquarters of Volkswagen Group of America (VWGoA) is in Reston, Virginia.
How to get in touch with VW of America?
To get in touch with Volkswagen of America, call (248) 754-5000.
Who is the CFO of Volkswagen Group of America?
Elmar-Marius Licharz is the Chief Financial Officer (CFO) for Volkswagen North American Region and Volkswagen Group of America.
Is Volkswagen manufactured in the U.S.?
Yes, Volkswagen manufactures vehicles in the U.S. A facility in Chattanooga, Tenn., produces Volkswagen brand vehicles, including the Atlas, Atlas Cross Sport, and the all-electric ID.4.
Does Volkswagen have a factory in the U.S.?
Yes, the Volkswagen Group of America plant in Chattanooga, Tenn., is the primary manufacturing facility in the U.S. It was inaugurated in May 2011 and has an annual capacity of 150,000 cars. The plant assembles the Atlas, Atlas Cross Sport, and ID.4.
When did Volkswagen come to America?
Volkswagen officially entered the American market in the 1950s. The iconic VW Beetle became popular in the U.S. during that time, and Volkswagen has continued to expand its presence ever since.
Who owns Volkswagen?
Volkswagen is owned by Volkswagen AG, a German automotive company. It is one of the largest automakers globally and produces a wide range of vehicles under various brands.
What family owns Volkswagen?
Volkswagen is a publicly traded company, and its ownership is distributed among various shareholders.
Does VW own Lamborghini?
Yes, Volkswagen Group owns Lamborghini. Lamborghini is one of the premium marques under the Volkswagen Group, along with such other luxury brands as Porsche, Bentley, and Bugatti.
Is Volkswagen an American or European company?
Volkswagen is a European company, founded in Germany. Its global headquarters is in Wolfsburg, Germany. However, it has a significant presence and manufacturing facilities in various countries, including the United States.
Who is the CEO of VW USA?
The President and CEO of Volkswagen Group of America is Pablo Di Si. He oversees the Group’s growth strategy in the U.S., including the expansion of electric vehicle models.
How to get professional help with your Volkswagen of America problem
If you need help with Volkswagen of America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.