New York Times Customer Service Contacts

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The New York Times is an American daily newspaper first published in 1851 in New York City. The New York Times is owned by The New York Times Company and is headquartered in New York, New York.

Responsiveness rating

rating
3/5

What you need to know about The New York Times

The New York Times has a long record of customer service complaints going back more than a decade.

How to resolve a problem with The New York Times

Like most communication service providers, The New York Times normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.

Address

The New York Times Company
620 Eighth Avenue
New York, NY 10018
https://www.nytimes.com/


Phone Contacts

Main: (800) NYTIMES (698-4637)
Customer Service: (800) 591-9233
Toll Free: (800) 698‑4637


Email Contacts

[email protected]
[email protected]
[email protected]

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Christine Buquicchio
Manager of Customer Support
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]

Secondary Contact
Jeff Shah
Executive Director, Customer Care
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]

Joe Khan
Executive Editor
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]

Chief Executive
Meredith Kopit Levien
President and Chief Executive Officer
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]


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