New York Times

The New York Times is an American daily newspaper.

Telephone
Main : (800) 698-4637
Customer service : (800) 591-9233
Email
Mailing address
620 Eighth Avenue
New York, NY 10018
Website
nytimes.com

What you need to know about New York Times

The company responds to most customer complaints in a satisfactory manner. This customer had difficulty receiving newspaper deliveries to her house.

How to resolve a problem with New York Times

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

New York Times customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Casey Bland
Managing Director of Customer Care Operations
Secondary
Christina Malis
Executive Director, Customer Care
Secondary
Joe Kahn
Executive Editor
Chief Executive
Meredith Kopit Levien

Frequently asked questions about the New York Times

Call (800) 591-9233 or email help@nytimes.com.
executive-editor@nytimes.com.
The New York Times is owned by The New York Times Company.
It was first published in 1851.
Monday to Friday, 7 a.m. to 10 p.m.; Saturday and Sunday, 7 a.m. to 3 p.m. (all times Eastern).
You can report a delivery problem or an error in coverage by contacting the customer service department. Call (800) 591-9233 or email help@nytimes.com.

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