The New York Times is an American daily newspaper first published in 1851 in New York City. The New York Times is owned by The New York Times Company and is headquartered in New York, New York.
Responsiveness rating
What you need to know about The New York Times
We receive few complaints about The New York Times. This customer had difficulty receiving newspaper deliveries to her house.
How to resolve a problem with The New York Times
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
The New York Times Company
620 Eighth Avenue
New York, NY 10018
https://www.nytimes.com/
Phone Contacts
Main: (800) NYTIMES (698-4637)
Customer Service: (800) 591-9233
Toll Free: (800) 698‑4637
Email Contacts
[email protected]
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Christine Buquicchio
Manager of Customer Support
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]
Secondary Contact
Jeff Shah
Executive Director, Customer Care
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]
Joe Khan
Executive Editor
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]
Chief Executive
Meredith Kopit Levien
President and Chief Executive Officer
The New York Times Company
620 Eighth Avenue
New York, NY 10018
[email protected]
This contact was published on December 10, 2015 and updated on November 12, 2023.
