CSA Czech Airlines is a full-service air carrier based in Prague.
How to reach a person at CSA Czech Airlines
Toll Free: (855) 359-2932
International: +420-239-007-007
CSA Czech Airlines Responsiveness rating
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What you need to know about CSA Czech Airlines
We receive few complaints about CSA Czech Airlines. This passenger’s luggage was lost by the company, but they have refused to provide any reimbursement.
How to resolve a problem with CSA Czech Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
CSA Czech Airlines mailing address
K Letišti 1068/30
Ruzyně
161 00 Praha 6
Czech Republic,
CSA Czech Airlines executive customer service contacts
Primary Contact
Jiri Juran
Member of the Board responsible for controlling, corporate relations and product and customer services
jiri.juran@csa.cz
Secondary Contact
Martin Štolba
Vice-Chairman responsible for company operations
martin.stolba@csa.cz
Chief Executive
Petr Kudela
petr.kudela@csa.cz
How can I contact CSA Czech Airlines customer service?
Call (855) 359-2932 or email call.centre@csa.cz.
What is CSA Czech Airlines international telephone number?
Call +420-239-007-007.
Does CSA Czech Airlines have an online contact form?
Yes, you can access the online contact form here.
Can I change or cancel my flight with CSA Czech Airlines?
Yes. You can change or cancel your flight with CSA Czech Airlines. Here’s what you need to know:
- You haven’t used your ticket yet.
- The flight is operated by Czech Airlines or Smartwings.
- You request the change at least 24 hours before your original flight. If the fare for your original flight is no longer available, you might have to pay extra for the new date.
Cancellation: If CSA Czech Airlines cancels your flight, they’ll try to book you on another one without charging you extra. If that doesn’t work for your plans, you can ask for a refund of your airfare.
You can manage your reservations and tickets online using the My Bookings app. CSA Czech Airlines also has apps for iOS and Android phones that you can download to manage your bookings.
What is CSA Czech Airlines P.O. Box address?
P. O. Box 37, 160 41 Praha 6, Czech Republic.
How can I book a flight with CSA Czech Airlines?
You can book a flight online through the CSA Czech Airlines website, via the mobile app, by calling customer service at (855) 359-2932, or through a travel agent.
How do I modify or cancel my booking?
You can modify or cancel your booking online through the “Manage Booking” section on the CSA Czech Airlines website, or by contacting customer service at (855) 359-2932. Modification and cancellation fees may apply based on your ticket type and fare conditions.
What forms of payment are accepted?
CSA Czech Airlines accepts major credit cards, including Visa, MasterCard, American Express, and Diners Club. Payment methods may vary depending on your booking channel and location.
What is the baggage allowance for CSA Czech Airlines flights?
Baggage allowance varies by ticket type and destination. Generally, economy class passengers are allowed one piece of checked baggage up to 23 kg, while business class passengers can bring two pieces up to 32 kg each. Cabin baggage policies also apply.
Can I request special meals on CSA Czech Airlines flights?
Yes, special meals can be requested during the booking process or through Manage Booking at least 24 hours before departure. Options may include vegetarian, vegan, gluten-free, and other dietary preferences.
How to get professional help with your CSA Czech Airlines problem
If you need help with CSA Czech Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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