CSA Czech Airlines Customer Service Contacts

CSA Czech Airlines is a full-service air carrier based in Prague.

How to reach a person at CSA Czech Airlines

Toll Free: (855) 359-2932

International:  +420-239-007-007

CSA Czech Airlines Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about CSA Czech Airlines

We receive few complaints about CSA Czech Airlines. This passenger’s luggage was lost by the company, but they have refused to provide any reimbursement.

How to resolve a problem with CSA Czech Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

CSA Czech Airlines mailing address

K Letišti 1068/30
161 00 Praha 6
Czech Republic,

CSA Czech Airlines social media channels


CSA Czech Airlines executive customer service contacts

Primary Contact
Jiri Juran
Member of the Board responsible for controlling, corporate relations and product and customer services
[email protected]

Secondary Contact
Martin Štolba
Vice-Chairman responsible for company operations
[email protected]

Chief Executive
Petr Kudela
[email protected]

Frequently asked questions about CSA Czech Airlines

How can I contact CSA Czech Airlines customer service?

What is CSA Czech Airlines international telephone number?

Does CSA Czech Airlines have an online contact form?

Yes, you can access the online contact form here.

Can I change or cancel my flight with CSA Czech Airlines?

Yes. You can change or cancel your flight with CSA Czech Airlines. Here’s what you need to know:

  • You haven’t used your ticket yet.
  • The flight is operated by Czech Airlines or Smartwings.
  • You request the change at least 24 hours before your original flight. If the fare for your original flight is no longer available, you might have to pay extra for the new date.

Cancellation: If CSA Czech Airlines cancels your flight, they’ll try to book you on another one without charging you extra. If that doesn’t work for your plans, you can ask for a refund of your airfare.

You can manage your reservations and tickets online using the My Bookings app. CSA Czech Airlines also has apps for iOS and Android phones that you can download to manage your bookings.

What is CSA Czech Airlines P.O. Box address?

P. O. Box 37, 160 41 Praha 6, Czech Republic.

How to get professional help with your CSA Czech Airlines problem

If you need help with CSA Czech Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help