Jet Airways Customer Service Contacts

Jet Airways is not currently operating.

How to reach a person at Jet Airways

Customer Service:  +91-22-3989-3333

Toll Free: (877) 835-9538

Jet Airways Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Jet Airways

We receive occasional complaints about Jet Airways. Here’s a reader who struggled months to get his refund.

How to resolve a problem with Jet Airways

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Jet Airways mailing address

Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099

Jet Airway’s social media channels

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Jet Airways executive customer service contacts

Primary Contact
Ms. Manasi Bhatia
Manager – Guest Relations
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
manasib@jetairways.com
+91 22 6121 2300

Secondary Contact
Ms. Deepika Poojary
Head of Guest Relations
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
dpoojary@jetairways.com

LinkedIn page

Ms. Sonu Kripalani
Sr. Vice President – Guest Experience (including Guest Relations)
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
skripalani@jetairways.com

Chief Executive
Amit Agarwal
Acting Chief Executive Officer u0026 Chief Financial Officer
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
AAgarwal@jetairways.com

Frequently asked questions about Jet Airways

No. Jet Airways plans to resume operations in 2024.

Jet Airways was suspended in 2019 due to financial and operational issues stemming from debt.

No. At the moment, Jet Airways is not operating any flights.

Jet Airways is in the process of resuming operations after a period of suspension.

The Jalan Kalrock Consortium has announced its acquisition of Jet Airways and is currently working towards resuming operations.

The international contact number for Jet Airways is +91-22-3989-3333.

How to get professional help with your Jet Airways problem

If you need help with Jet Airways, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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