Jet Airways is not currently operating.
How to reach a person at Jet Airways
Main: +91-22-6121-1000
Customer Service: +91-22-3989-3333
Toll Free: (877) 835-9538
Jet Airways Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Jet Airways
We receive occasional complaints about Jet Airways. Here’s a reader who struggled months to get his refund.
How to resolve a problem with Jet Airways
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Jet Airways mailing address
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
Jet Airways executive customer service contacts
Primary Contact
Ms. Manasi Bhatia
Manager – Guest Relations
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
manasib@jetairways.com
+91 22 6121 2300
Secondary Contact
Ms. Deepika Poojary
Head of Guest Relations
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
dpoojary@jetairways.com
Ms. Sonu Kripalani
Sr. Vice President – Guest Experience (including Guest Relations)
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
skripalani@jetairways.com
Chief Executive
Amit Agarwal
Acting Chief Executive Officer u0026 Chief Financial Officer
Siroya Centre Sahar Airport Road Andheri (East)
Mumbai, Maharashtra, India 400099
AAgarwal@jetairways.com
Frequently asked questions about Jet Airways
No. Jet Airways plans to resume operations in 2024.
Jet Airways was suspended in 2019 due to financial and operational issues stemming from debt.
No. At the moment, Jet Airways is not operating any flights.
Jet Airways is in the process of resuming operations after a period of suspension.
The Jalan Kalrock Consortium has announced its acquisition of Jet Airways and is currently working towards resuming operations.
The international contact number for Jet Airways is +91-22-3989-3333.
How to get professional help with your Jet Airways problem
If you need help with Jet Airways, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
