McDonald’s Customer Service Contacts

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McDonald’s is an American fast-food restaurant chain.

Responsiveness rating

rating
3/5

What your need to know about McDonald's

A vast majority of McDonald's cases are resolved in real-time at the restaurant location.

How to resolve a problem with McDonald's

Contact the company via its franchise location or reach out through its website.

Address

Hamburger University
110 N Carpenter St
Chicago, IL 60607
https://www.mcdonalds.com/us/en-us.html


Phone Contacts

Main: (800) 244-6227

Use the contact us form to reach McDonald’s through normal channels.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Mason Smoot
Senior Vice President and Chief Restaurant Officer
Hamburger University
110 N Carpenter St
Chicago, IL 60607
(630) 623-3000
[email protected]

Secondary Contact
Joseph M. Erlinger
President, Mcdonald's (USA)
Hamburger University
110 N Carpenter St
Chicago, IL 60607
(312) 241-5633
[email protected]

Tabassum Zalotrawala
Chief Development Officer
Hamburger University
110 N Carpenter St
Chicago, IL 60607
[email protected]

Chief Executive
Chris Kempczinski
President and Chief Executive Officer
Greater Chicago Area, United States
(847) 646-2000
[email protected]