Groupon sells activities, travel, goods and services in more than 45 countries.
Responsiveness rating
What you need to know about Groupon
We receive occasional complaints about Groupon. The company refused to assist this customer in locating her undelivered laptop. Despite this customer's illness, no refund was provided. Also, the company kept this customer's money.
How to resolve a problem with Groupon
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
600 W Chicago Ave
STE: 400
Chicago, IL 60654
https://www.groupon.com/
Phone Contacts
Main: (312) 676-5773
Email Contacts
Customer Service Resources
https://www.groupon.com/faq/email_us
Social Media Contacts
Executive Contacts
Primary Contact
Anita Samojednik
Senior Vice President Global Operations
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]
Secondary Contact
Melissa Thomas
Chief Financial Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]
Manjunath Gangadharan
Chief Accounting Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]
Chief Executive
Aaron Cooper
Chief Executive Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]
This contact was published on January 11, 2016 and updated on November 1, 2023.
