Groupon Customer Service Contacts

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Groupon sells activities, travel, goods and services in more than 45 countries.

Responsiveness rating

rating
1/5

What you need to know about Groupon

We receive occasional complaints about Groupon. The company refused to assist this customer in locating her undelivered laptop. Despite this customer's illness, no refund was provided. Also, the company kept this customer's money.

How to resolve a problem with Groupon

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

600 W Chicago Ave
STE: 400
Chicago, IL 60654
https://www.groupon.com/


Phone Contacts

Main: (312) 676-5773


Email Contacts

[email protected]


Customer Service Resources

https://www.groupon.com/faq/email_us


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Anita Samojednik
Senior Vice President Global Operations
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]

Secondary Contact
Melissa Thomas
Chief Financial Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]

Manjunath Gangadharan
Chief Accounting Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]

Chief Executive
Aaron Cooper
Chief Executive Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]


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