WestJet Airlines Ltd. is a Canadian low-cost carrier that provides scheduled and charter air service to 90 destinations in Canada, the United States, Europe, Mexico, Central America and the Caribbean. WestJet is a public company with more than 10,000 employees, is non-unionized and is not part of any airline alliance. The airline’s headquarters are located adjacent to the Calgary International Airport.
Responsiveness rating
What you need to know about WestJet Airlines
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with WestJet Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
22 Aerial Place NE
Calgary, Alberta T2E 3J1
https://www.westjet.com/en-us/index
Phone Contacts
Main: (403) 444-2600
Customer Service: (888) 937-8538
Toll Free: (888) 293-7853
Fax 1-844-223-8478
Social Media Contacts
Executive Contacts
Primary Contact
Angela R. Avery
Executive Vice President, External Affairs & Chief Legal Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
(281) 293-1440
[email protected]
(403) 991-7697
(855) 368-4200
Secondary Contact
Diederik Pen
Executive Vice President & Chief Operating Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
(855) 368-4200
[email protected]
22 Aerial Place NE
Calgary, Alberta T2E 3J1
855 368 4200 (HQ)
Chief Executive
Alexis von Hoensbroech
Chief Executive Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
(855) 368-4200
[email protected]
Alternative contact details:
+ 49 170 3344770
+49 1515 8932110
+49 69 6969895657
+49 69 69695656
+49 69 69693216
What others have to say about WestJet Airlines
This contact was published on October 1, 2015 and updated on December 4, 2023.