WestJet Airlines Customer Service Contacts

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WestJet Airlines Ltd. is a Canadian low-cost carrier that provides scheduled and charter air service to 90 destinations in Canada, the United States, Europe, Mexico, Central America and the Caribbean. WestJet is a public company with more than 10,000 employees, is non-unionized and is not part of any airline alliance. The airline’s headquarters are located adjacent to the Calgary International Airport.

Responsiveness rating

rating
3/5

What you need to know about WestJet Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with WestJet Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

22 Aerial Place NE
Calgary, Alberta T2E 3J1
https://www.westjet.com/en-us/index


Phone Contacts

Main: (403) 444-2600
Customer Service: (888) 937-8538
Toll Free: (888) 293-7853

Fax 1-844-223-8478


Customer Service Resources

Customer feedback form


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Angela R. Avery
Executive Vice President, External Affairs & Chief Legal Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
(281) 293-1440
[email protected]

 

(403) 991-7697

(855) 368-4200

 

Diederik Pen
Executive Vice President & Chief Operating Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
(855) 368-4200
[email protected]

855 368 4200 (HQ)

 

Chief Executive
Alexis von Hoensbroech
Chief Executive Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
(855) 368-4200
[email protected]

Alternative contact details:

+ 49 170 3344770

+49 1515 8932110

+49 69 6969895657

+49 69 69695656

+49 69 69693216


What others have to say about WestJet Airlines